Strategic Advisor

Monumint; United States; On-site; USD 120,000 - 180,000; Part time

Job summary

Monumint is seeking experienced banking and financial services leaders to join an advisory group. You will participate in a monthly 30-minute call, respond to occasional inquiries, and introduce relevant industry contacts to help shape product direction.

Ideal candidates bring 10+ years in banking or lending, senior leadership experience, and hands-on expertise across origination, servicing, and contact-center tech. Prior advisory work with startups is a plus.

Qualifications

• 10+ years in banking or financial services with senior leadership experience.
• Hands-on loan origination, servicing, collections, or contact center operations.
• Experience evaluating IVR or customer communication technology.
• Proven history advising startups or technology companies.
• Willingness to engage in monthly advisory activities and provide feedback.

Responsibilities

• A 30-minute call with our team about once a month.
• Occasional questions between calls via email or text.
• Make introductions to relevant leaders in your network as appropriate.
• Share industry perspective and feedback on Monumint's product.

Skills

Banking leadership

Executive leadership (CTO/CIO/COO)

Loan origination & servicing

Customer contact center tech

Startup advisory experience

Job description

About Monumint

Monumint is voice AI for financial services. We help banks, credit unions, and lenders build lasting customer relationships across the entire financial journey, from account opening and loan origination to servicing and collections. Our AI agents are omni-channel, take action inside the systems financial institutions already use, and are built with compliance at their core.

Our vision is to make high-touch customer relationships possible at any scale. Financial institutions have always been built on long-term relationships, but delivering that experience to every customer has never been possible before.

Today, we’re partnered with some of the largest lenders in the country and have handled more than 5 million customer interactions. Backed by Y Combinator, FundersClub, and Transpose Platform, we’re one of the fastest-growing AI startups and building an exceptional team in person that will shape the future of AI for financial institutions.

About the Role

We’re building a small group of advisors with deep experience in lending and financial services.

This is an advisory role, not a full-time operating position.

Advisors will work closely with the founders and team to share how financial institutions approach customer communication today, where existing tools fall short, and what they’re looking for from new solutions.

We’re particularly interested in current and former leaders across auto, mortgage, personal, and small business lending, as well as leaders at banks and credit unions responsible for servicing, collections, contact centers, and customer communication technology.

What You’ll Do

• A 30-minute call with our team about once a month.
• Occasional questions between calls by email or text.
• Make introductions to relevant leaders in your network when it makes sense.
• Share industry perspective and feedback on the product.

What We’re Looking For

• 10+ years in banking, lending, or financial services, including senior leadership experience as a CTO, CIO, COO, Head of Innovation, Head of Servicing, or equivalent.
• Hands-on experience across loan origination, servicing, collections, or contact center operations.
• Experience evaluating or implementing IVR, contact center, or customer communication technology.
• Deep understanding of how financial institutions evaluate and adopt new technology.
• Previous experience advising startups or technology companies.

Compensation

Compensation is cash and/or equity depending on experience and how involved you want to be.