Strategic Adoption & Change Lead

CACI International Inc; National Harbor (MD); On-site; USD 94,000 - 198,000; Full time

Job summary

CACI is seeking a strategic Senior Adoption Specialist for the USSS contract, supporting the Department of Homeland Security. This role accelerates the acceptance and sustained use of new OCIO technologies, processes, services, and organizational capabilities critical to mission success.

You will assess readiness, design targeted interventions, and measure adoption outcomes, collaborating with engagement, training, and technology teams to create adoption pathways that meet users where they

Qualifications

• Bachelor's degree + 8 years of relevant experience in adoption strategy, change management, training, or related fields.
• Ability to obtain a Public Trust clearance.
• Proven success developing and implementing adoption strategies for technology, process, or organizational change initiatives.
• Strong understanding of user adoption principles, behavior change models, and adult learning theory.
• Experience conducting readiness assessments and designing interventions to address adoption barriers.
• Ability to analyze adoption metrics and translate data into actionable insights and recommendations.
• Excellent communication and collaboration skills with ability to influence stakeholders at all levels.

Responsibilities

• Develop and implement adoption strategies that accelerate stakeholder acceptance and sustained use of new OCIO technologies, processes, services, and capabilities.
• Design role-based adoption training pathways tailored to mission operators, field technology staff, supervisors, and leadership.
• Coordinate adoption activities across OCIO divisions for consistent, timely rollout of new capabilities.
• Conduct adoption readiness assessments to evaluate organizational preparedness for change.
• Analyze feedback from listening sessions and surveys to understand adoption challenges.
• Identify gaps in training, communication, or support and recommend targeted interventions.
• Collaborate with training teams to deliver user guides, quick-reference materials, and micro-learning videos.
• Develop Training & Awareness Content that supports continuous organizational learning.

Skills

Adoption strategy

Change management

Training development

Communication skills

Data analysis

Stakeholder engagement

Assessment design

User adoption principles

Education

Bachelor's degree

Tools

Power BI

Tableau

Excel

Job description

CACI is seeking a strategic Senior Adoption Specialist for the USSS contract, supporting the Department of Homeland Security. This role accelerates the acceptance and sustained use of new OCIO technologies, processes, services, and organizational capabilities critical to mission success.

You will assess readiness, design targeted interventions, and measure adoption outcomes, collaborating with engagement, training, and technology teams to create adoption pathways that meet users where they