Strategic Admissions & Marketing Director (Skilled Nursing)

Ascent Healthcare Management; Brevard (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Ascent Healthcare Management's Brevard, NC facility is seeking an experienced Admissions Coordinator to manage inquiry calls, tours, and the admissions workflow, ensuring accurate bed availability and smooth patient transitions.

You will collaborate with Marketing, Nursing, and Business Office to optimize occupancy and census, coordinate paperwork, and maintain high standards of confidentiality and customer service.

Qualifications

• Associates or Bachelor’s degree in Business, Communications, or related field preferred; equivalent related work experience may be acceptable.
• Minimum of two years of experience in a health care setting; long-term care setting preferred.
• Equivalent experience in a Director of Admissions position may be acceptable.
• Effective verbal and written English communication skills.

Responsibilities

• Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
• Conduct facility tours.
• Manage the admission process by maintaining updated bed availability and facility services information at all times.
• Manage the inquiry process professionally, timely and with appropriate follow-up.
• Effectively manage occupancy levels and census/premium mix enhancement.
• Understand census, quality mix and bed management needs of the facility.
• Process admissions paperwork, ensure appropriate payor source, etc. and obtain signatures from residents or responsible parties prior to each admission.
• Communicate special needs of new admits to staff to facilitate a smooth transition.
• Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles.
• Maintain a close working relationship with the Marketing Director, Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions.

Skills

Verbal communication

Written communication

MS Word

MS Excel

MS PowerPoint

MS Outlook

Education

Associates or Bachelor's degree in Business, Communications, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Ascent Healthcare Management's Brevard, NC facility is seeking an experienced Admissions Coordinator to manage inquiry calls, tours, and the admissions workflow, ensuring accurate bed availability and smooth patient transitions.

You will collaborate with Marketing, Nursing, and Business Office to optimize occupancy and census, coordinate paperwork, and maintain high standards of confidentiality and customer service.