Strategic Administrative Relationship Manager

EY; Charlotte (NC); Hybrid; USD 67,000 - 142,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Job summary

EY in the United States seeks an Administrative Relationship Manager, Supervising Associate to develop and sustain long-term relationships with Partners and Directors. You’ll monitor performance, address issues, and collaborate with nearshore management to deliver administrative support.

Strong communication, strategic thinking, and project management are essential. You’ll manage 450+ PPMDD relationships, ensure policy compliance, and drive process improvements across the organization in a

Qualifications

• Bachelor’s degree in related discipline or equivalent work experience.
• 6-8 years relevant experience.
• 3 years experience managing complex projects and/or direct management of people.
• Experience with MS Office (particularly MS Excel), dashboards and ability to use reporting metrics as storytelling through data.

Responsibilities

• Build and maintain long-term relationships with PPMDDs and understand their administrative support needs.
• Act as the main point of contact with PPMDDs and collaborate with local management.
• Identify and address potential quality issues or risks proactively.
• Develop strategies to improve administrative processes and efficiency across the organization.
• Ensure compliance with company policies in all interactions.
• Plan and execute projects requiring administrative support.
• Maintain open lines of communication for feedback and updates.

Skills

Relationship management

Stakeholder management

Project management

Communication skills

Negotiation

Analytical thinking

Attention to detail

MS Excel

Dashboarding

Education

Bachelor’s degree in related discipline

Tools

MS Office

Excel

Reporting tools

Job description

EY in the United States seeks an Administrative Relationship Manager, Supervising Associate to develop and sustain long-term relationships with Partners and Directors. You’ll monitor performance, address issues, and collaborate with nearshore management to deliver administrative support.

Strong communication, strategic thinking, and project management are essential. You’ll manage 450+ PPMDD relationships, ensure policy compliance, and drive process improvements across the organization in a