Strategic Administrative Lead – Regional Office (Hybrid)

State of Washington Dept. of Social and Health Services; Washington; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Orca Card for transportation

5% premium pay (King County employees)

Job summary

State of Washington Dept. of Social and Health Services (DSHS) seeks an Administrative Assistant 4 to support Residential Care Services Region 2. Based in Smokey Point/Arlington, Lynnwood, or Kent, you’ll act as the Regional Administrator’s confidential admin partner, managing calendars, travel, and high-level documents.

You will coordinate complex projects, liaise with leadership and agencies, and guide staffing, performance, and reporting efforts across three offices and ~147 employees.

Qualifications

• High school diploma or equivalent AND four years of progressively responsible clerical, office, or administrative experience.
• A Bachelor’s degree in business administration, public administration, or a closely related field.
• One year of experience as an Administrative Assistant 3 (AA3).
• Two years of experience as an Administrative Assistant 2 (AA2). Alternative combinations of education and experience totaling four or more years may be accepted.

Responsibilities

• Serve as the principal administrative partner to the Regional Administrator and Field Services Administrator, using independent judgment to prioritize work, resolve issues, coordinate assignments, and represent leadership in administrative matters.
• Provide high-level, confidential support on complex projects, personnel matters, employee relations issues, investigations, grievances, performance matters, and other sensitive issues.
• Manage the Regional Administrator’s calendar, correspondence, meetings, travel, and administrative files; prepare agendas, briefing materials, reports, presentations, talking points, and other documents.
• Coordinate with regional leadership and staff on operational management, performance goals, fiscal planning, quality improvement activities, strategic initiatives, and required reports and deadlines.
• Serve as a liaison between the Regional Administrator, regional staff, DSHS divisions, state agencies, stakeholders, and community partners; respond to inquiries and communicate on behalf of the Regional Administrator as delegated.
• Coordinate regional personnel and hiring activities, including personnel actions, recruitment and interview scheduling, background checks, required documentation, and tracking actions through completion while maintaining confidentiality.
• Coordinate office operations and regional administrative activities, including facilities, space and equipment needs, supplies, safety and risk management activities, emergency management, mobile devices, distribution lists, and office moves or maintenance.
• Lead or coordinate regional meetings, committees, special projects, events, and workgroups; track decisions, assignments, and deadlines and ensure follow-up actions are completed.

Skills

Independent judgment

Prioritization

Confidentiality

Organization

Communication

Education

High school diploma + 4 years clerical/administrative experience

Bachelor’s degree in business/public administration

AA3 experience

AA2 experience

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

SharePoint

Teams

Webex

Job description

State of Washington Dept. of Social and Health Services (DSHS) seeks an Administrative Assistant 4 to support Residential Care Services Region 2. Based in Smokey Point/Arlington, Lynnwood, or Kent, you’ll act as the Regional Administrator’s confidential admin partner, managing calendars, travel, and high-level documents.

You will coordinate complex projects, liaise with leadership and agencies, and guide staffing, performance, and reporting efforts across three offices and ~147 employees.