Strategic Accounts Manager

Royal Caribbean Group; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

Royal Caribbean Group in Georgia is seeking a Strategic Accounts Manager to drive profitable revenue from assigned travel accounts, targeting growth and account penetration. You will negotiate contracts, analyze revenue trends, and coordinate with HQ teams to seize new opportunities while maintaining strong relationships with travel advisors.

Role requires travel, weekends, and evenings with a focus on delivering ROI across a portfolio valued at millions.

Qualifications

• Minimum 3 to 5 proven outside sales experience required.
• Travel industry experience preferred.
• Must be able to travel and live in assigned territory.
• Bachelor's degree preferred, or combination of education and experience.
• Must be able to work weekends and evenings.
• Valid commercial driver's license may be required.

Responsibilities

• Builds and maintains relationships with decision-makers and managing team of accounts within territory.
• Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds.
• Analyzes sales data and business trends to conduct business reviews with assigned accounts.
• Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing.
• Field Sales Manager is responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation.

Skills

Outside sales

Travel industry

Presentation skills

Sales aptitude

Education

Bachelor's degree

Job description

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Strategic Accounts Manager

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Sales Team has an exciting career opportunity for a full time Strategic Accounts Manager reporting to the Dir, Market Sales.

This position will be working onsite from Georgia.

Position Summary

Responsible for profitable revenue generation from assigned retail travel accounts(generating a minimum of $50K in annual revenue) with a cumulative portfolio of $18M. FieldSales Manager is accountable for growth of assigned accounts to meet company sales andgrowth goals with emphasis on account penetration.

Essential Duties and Responsibilities

• Builds and maintain relationships with decision-makers, front line advisors and managingteam of accounts within territory.


• Conducts annual contract negotiations, including revenue/passenger growth targets andallocation of co-op marketing funds.


• Analyzes sales data and business trends to conduct business reviews with assigned accounts.


• Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing.


• Conducts and coordinates agent trainings, ensuring the development of Celebrity brandchampions. Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources.


• Consistently monitors and updates customer business profiles within CRM system (ROI, costof sale, yield, retention, automation)


• Partner with Director of Sales and HQ teams to develop and implement strategies to takeadvantage of new sales opportunities within region.


• Works with Key Account Manager handling HQ roll-up accounts to analyze and developopportunities and targeted initiatives.


• Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield,retention, automation).


• Field Sales Manager is responsible for complete knowledge of all Celebrity Cruises products,services, and brand representation.


• Field Sales Manager will perform other duties as required. This job description in no waystates or implies that these are the only duties to be performed by the employee occupyingthis position. Employees will be required to perform any other job-related duties assigned bytheir supervisor or management.

Qualifications, Knowledge and Skills

• Minimum 3 to 5 proven outside sales experience required.


• Travel industry preferred.


• Must be able to travel and live in assigned territory.


• Established success and proven proficiency in the core competencies required.


• Bachelor's degree preferred, or combination of education and experience.


• Must be able to work weekends and evenings.


• Applies sound judgment


• Financial /Business acumen


• Presentation and Communication skills


• Information Management (Technology; Sales Automation)


• Territory Management Interpersonal and Collaboration skills


• Sales Aptitude and Ability Strong solution selling skills


• Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions


• Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability


• Fosters Collaboration and Cooperation


• Champions Change and Innovation


• Responsible for profitable revenue generation from assigned accounts (generating a minimum of $50Kin annual revenue) with a cumulative portfolio of approximately $18M.


• Valid commercial driver's license


• Ability to travel to key accounts The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

No immigration sponsorship offered.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.