Strategic Account Manager - Surgical Procedure Trays (SPT)

Medline; United States; On-site; USD 101,000 - 152,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP seeks an experienced Account Manager to support sales efforts within major accounts of regional, national, or strategic significance in the ASC Division. The role drives revenue growth, manages a book of business, and supports operational execution and profitability.

Ideal candidates have a Bachelor's degree in business or a clinical field, 4+ years in account management or sales, and experience with CRM systems and MS Office. Travel up to 60% is required.

Qualifications

• Education: Typically requires a Bachelor's degree in a business or clinical-related field.
• Work Experience: At least 4 years of account management or sales experience.
• Knowledge / Skills / Abilities: Exposure to CRM software; Proficiency in CRM software and Microsoft Office Suite; Travel up to 60% of the time.

Responsibilities

• Grow market share by applying sales plans aligned to corporate objectives.
• Provide exceptional customer support and profitability.
• Maintain contact with key customers and retain business.
• Collaborate with field sales to launch new accounts and protect at-risk accounts.
• Track performance and prepare reports for management.

Skills

CRM software

MS Office

Education

Bachelor's degree in business or clinical-related field

Tools

CRM software

Microsoft Office Suite

Job description

Job SummarySupport Medline's Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance within the ASC Division. Support sales strategies and help achieve new revenue targets and service goals for accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth.

Job Description

MAJOR RESPONSIBILITIES:

Account Management

• Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives.
• Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability,
• Resolve problems and ensure customers receive high-quality customer service
• Maintain personal contact with key customers in assigned accounts.
• Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss.
• Maintain existing sales programs.

Internal Partnership

• Work directly with the Medline Field Sales team to promote sales goals and initiatives.

Sales Administration

• Facilitate the formal and non-formal RFP process.
• Develop and implement sales tools and programs; educate and communicate activity and success
• Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales.
• Track customer sales performance against objectives and inform management of results.
• Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners.

MINIMUM JOB REQUIREMENTS:

Education:

Typically requires a Bachelor's degree in a business or clinical-related field.

Work Experience:

• At least 4 years of account management or/and sales experience.
• Experience preparing business plans to align/support selling strategies.
• Experience developing and delivering technical presentations to various group sizes.

Knowledge / Skills / Abilities:

• Exposure to and use of Customer Relationship Management (CRM) software.
• Proficiency in CRM software and Microsoft Office Suite
• Position requires travel up to 60% of the time for business purposes (overnight, within state and out of state).
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$101,000.00 - $152,000.00 Annual

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.