Strategic Accounts Manager - HME

Medline; Charlotte (NC); Sur place; USD 101 000 - 152 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life & disability insurance

401(k) contributions

Paid time off

Résumé du poste

Medline in Charlotte, NC seeks a Sales Account Manager to support its Sales efforts within a select group of major accounts with regional or strategic significance in Home Medical Equipment. You will contribute to strategies and targets, managing a book of business and driving growth across accounts.

The role involves coordinating with the Medline Field Sales team, executing RFPs, and delivering technical presentations while maintaining profitability and service quality.

Qualifications

• Bachelor's degree in business or clinical-related field.
• At least 4 years of account management or sales experience.
• Experience preparing business plans to align selling strategies.
• Experience delivering technical presentations to various group sizes.
• Exposure to CRM software and Microsoft Office Suite.
• Position requires travel up to 50% of the time for business purposes.

Responsabilités

• Grow market share by executing sales plans and strategies.
• Retain business and drive profitability through exceptional service.
• Maintain relationships with key customers and launch new accounts.
• Facilitate the formal and informal RFP process.
• Develop and implement sales tools and programs; educate and communicate activity and success.
• Track customer sales performance against objectives and inform management of results.

Connaissances

Account management

Sales experience

Presentation skills

CRM experience

Formation

Bachelor's degree in business or clinical-related field

Outils

CRM software

Microsoft Office

Description du poste

Job Summary

Support Medline's Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance within the Home Medical Equipment space.

Support sales strategies and help achieve new revenue targets and service goals for accounts.

Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts.

Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth.

Job Description

PRIMARY RESPONSIBILITIES

Account Management

Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives.

Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability,

Resolve problems and ensure customers receive high-quality customer service

Maintain personal contact with key customers in assigned accounts.

Work directly with other key sales personnel to launch new accounts and on any ""save"" opportunities to accounts under threat or loss.

Maintain existing sales programs.

Internal Partnership

Work directly with the Medline Field Sales team to promote sales goals and initiatives.

Sales Administration

Facilitate the formal and non-formal RFP process.

Develop and implement sales tools and programs; educate and communicate activity and success

Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales.

Track customer sales performance against objectives and inform management of results.

Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners.

MINIMUM JOB REQUIREMENTS

Typically requires a Bachelor's degree in a business or clinical-related field.

At least 4 years of account management or/and sales experience.

Experience preparing business plans to align/support selling strategies.

Experience developing and delivering technical presentations to various group sizes.

Exposure to and use of Customer Relationship Management (CRM) software.

Proficiency in CRM software and Microsoft Office Suite

Position requires travel up to 50% of the time for business purposes (overnight, within state and out of state).

Environment includes office setting and medical facilities.

Position may require non-traditional work hours during in-services.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
• For a more comprehensive list of our benefits please click here .

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.