Strategic Account Manager (Northeast US Region) - Utility

Wesco; Salem (NH); On-site; USD 90,000 - 130,000; Full time

Job summary

Wesco seeks a Strategic Account Manager based in Salem, NH to nurture key accounts, uncover opportunities, and work with the Sales team to craft and execute strategic plans at named accounts. You will drive new business and maintain a robust pipeline while building lasting relationships with priority stakeholders.

The role requires strong communication, strategic thinking, and the ability to travel up to 25% as needed within a matrix organization.

Qualifications

• 5+ years proven outside sales or 3+ years strategic account management experience
• Strong understanding of strategic planning and resource allocation
• Excellent communication and interpersonal skills
• Experience coordinating multiple stakeholders in a matrix organization
• Willingness to travel up to 25%

Responsibilities

• Maintain relationships with key target accounts and develop strategic account plans
• Identify cross-sell and up-sell opportunities and drive new business
• Coordinate with Sales to execute strategic account plans
• Develop and nurture relationships with priority customer stakeholders
• Maintain and manage a pipeline including renewals and projects
• Communicate activity, status, and progress to management
• Engage supplier resources to create solutions

Skills

Sales experience

Strategic account management

Communication skills

Matrix organization experience

Travel readiness

Education

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

Strategic Account Manager

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.

Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.

Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.

Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.

Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.

Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.

Participates in solution development efforts that best address customer needs.

Engages supplier sales resources to enlist their support and create solutions.

Bachelor’s Degree preferred

• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Proficiency with CRM software and Microsoft Office
• Experience in executing in a matrix organization managing multiple stakeholders and projects
• Ability to travel up to 25%

Compensation and Benefits

Offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Company Culture

As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

This posting is for a current, active vacancy intended for immediate hire.