Strategic Account Manager (Northeast US Region) - Utility

Wesco; Hartford (CT); On-site; USD 90,000 - 150,000; Full time

Job summary

Wesco seeks a Strategic Account Manager to sustain relationships with named accounts, identify cross-sell and upsell opportunities, and resolve issues to ensure customer satisfaction. You will collaborate with the Sales team to craft and execute strategic account plans, manage a robust pipeline, and address client needs across complex engagements.

Based in the northeastern U.S., you will travel up to 25% and coordinate with Global Accounts teams to close deals and expand wallet share while

Qualifications

• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
• History of success maintaining and developing key relationships.
• Proficiency with CRM software and Microsoft Office.

Responsibilities

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participates in solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Skills

Strategic account management

Sales experience

CRM software

Communication

Negotiation

Microsoft Office

Education

High School Degree or Equivalent

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Job description

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long‑term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Responsibilities

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participates in solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem‑solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self‑starter and able to work efficiently under pressure.
• Experience in executing in a matrix organization managing multiple stakeholders and projects.
• Must be based within the northeastern US region (MA, NY, CT, NH, ME).
• Ability to travel up to 25%.

Compensation

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

About the Company

At Wesco, we build, connect, power and protect the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Equal Employment Opportunity

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.