Strategic Account Manager - Infectious Disease Diagnostics

Abbott Laboratories; Mesa (AZ); On-site; USD 68,000 - 136,000; Full time

Job summary

Abbott Laboratories in the United States is seeking a highly motivated Key Account Manager to lead strategic relationships across AZ and NM, delivering diagnostic solutions to hospitals, clinics, and labs. You will leverage your medical sales experience to grow revenue, manage key accounts, and negotiate contracts while collaborating with cross-functional teams.

Targeting growth through clinical diagnostics, you will stay close to customers, forecast opportunities, and drive value with Abbott’s

Qualifications

• Bachelor’s degree.
• 4+ years proven success in medical sales, ideally within the diagnostics space.
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics.
• Willingness to travel within the assigned territory (4 days/week, up to 35% overnight travel).

Responsibilities

• Serve as a trusted advisor to customers by building strong relationships, understanding business objectives, and delivering strategic guidance that drives loyalty and long-term growth.
• Develop and execute account strategies to protect and grow existing business, expand product adoption, optimize reagent utilization, and achieve annual revenue goals.
• Conduct regular business reviews, proactively identify opportunities and risks, and resolve customer challenges to enhance satisfaction, retention, and profitability.
• Partner cross-functionally with Sales, Marketing, Finance, Technical Service, Contracting, Pricing, and Distribution teams to deliver a seamless customer experience and secure renewals.
• Manage the sales pipeline and account performance using CRM and analytics tools (SFDC, Power BI, Microsoft Platform), leveraging data-driven insights to influence purchasing decisions and forecast growth opportunities.
• Lead contract negotiations, pricing discussions, proposals, bids, and customer implementations while ensuring effective follow-through and ongoing account success.
• Support and develop distributor partners through training, sales planning, technical expertise, and market intelligence to maximize territory performance and strengthen Abbott’s market position.

Skills

Medical sales

Education

Bachelor’s degree

Tools

SFDC

Power BI

Microsoft Platform

Job description

Abbott Laboratories in the United States is seeking a highly motivated Key Account Manager to lead strategic relationships across AZ and NM, delivering diagnostic solutions to hospitals, clinics, and labs. You will leverage your medical sales experience to grow revenue, manage key accounts, and negotiate contracts while collaborating with cross-functional teams.

Targeting growth through clinical diagnostics, you will stay close to customers, forecast opportunities, and drive value with Abbott’s