Strategic Account Manager — Digital Marketing Growth

Burn Boot Camp - HQ; Cornelius (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Burn Media Co. is seeking an Account Manager to join our Client Experience team in a fast-paced digital marketing agency. You will manage 50+ client accounts, build strong relationships, and turn performance data into actionable growth strategies.

You’ll partner with Paid Media, Creative, and Strategy teams to translate insights into campaigns, conduct regular client calls, and optimize spend to drive measurable results.

Qualifications

• Proficiency with CRM platforms (HubSpot preferred).
• Experience with analytics and reporting tools to monitor performance.
• Familiarity with project management/ticketing systems.
• Strong MS Office skills for communication and reporting.

Responsibilities

• Manage a high-volume book of 50+ client accounts with excellence.
• Lead regular client calls, providing insights and updates.
• Collaborate with cross-functional teams (Paid Media, Creative, Strategy) to deliver campaigns that hit goals.
• Place ad tickets and ensure timely execution.
• Conduct dashboard checks through analytics platforms, tracking KPIs.
• Monitor, optimize, and strategize on client ad campaigns to drive results.
• Manage client budgets and provide proactive spend allocation recommendations.
• Communicate clearly with clients to ensure they feel supported and valued.

Skills

CRM platforms

Analytics & reporting

Project management

MS Office

Tools

HubSpot CRM

Burn Analytics

Job description

Burn Media Co. is seeking an Account Manager to join our Client Experience team in a fast-paced digital marketing agency. You will manage 50+ client accounts, build strong relationships, and turn performance data into actionable growth strategies.

You’ll partner with Paid Media, Creative, and Strategy teams to translate insights into campaigns, conduct regular client calls, and optimize spend to drive measurable results.