Strategic Account Manager - Commercial Services

W-Services-Group; Brentwood (NY); On-site; USD 75,000 - 125,000; Full time

Job summary

W Services Group, LLC. is seeking an Account Manager for Commercial Sales in Hauppauge, NY. This role owns the post-close client relationship across an existing portfolio, driving retention and revenue expansion through strategic planning and proactive service oversight.

You will collaborate with operations and sales teams, manage renewals, coordinate with clients on performance, and build trusted partnerships. Occasional national travel may be required per policy.

Qualifications

• 3–5 years account management or client success in B2B services or facilities management.
• Strong client communication and relationship-building skills.
• Comfort managing contract negotiations and renewal discussions.
• Bachelor's degree preferred.
• National travel as needed per policy.

Responsibilities

• Own the post-close client relationship for existing accounts; drive retention and revenue growth.
• Lead joint business planning with clients to surface opportunities and align goals.
• Manage renewals end-to-end; negotiate terms and close on time.
• Provide accurate account data, prepare performance reports, and coordinate with sales ops.
• Support cross-functional initiatives to deliver value and uphold client satisfaction.

Skills

Account management

Client communication

Relationship building

Contract negotiations

Renewals

Education

Bachelor's degree preferred

Job description

W Services Group, LLC. is seeking an Account Manager for Commercial Sales in Hauppauge, NY. This role owns the post-close client relationship across an existing portfolio, driving retention and revenue expansion through strategic planning and proactive service oversight.

You will collaborate with operations and sales teams, manage renewals, coordinate with clients on performance, and build trusted partnerships. Occasional national travel may be required per policy.