Strategic Account Manager - Central Region

BioSpace; Gaithersburg (MD); Remote; USD 145,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(a) retirement plan with employer contribution

Fitness and cell phone subsidies

Paid Holidays and PTO

Employee Assistance Program

Job summary

A leading nonprofit organization is seeking a Strategic Account Manager to drive growth across academia, government, biotech, and pharma. This remote role entails significant travel, primarily within the Central region. Ideal candidates will possess experience in strategic account management and have a strong customer-first approach. Responsibilities include territory planning and customer relationship management, with a focus on delivering tailored solutions. Competitive compensation and comprehensive benefits package offered.

Qualifications

• 8+ years of experience in account management within life sciences, biotech, or pharmaceuticals.
• Experience in territory planning and consultative selling.
• Ability to build relationships with decision-makers and stakeholders.

Responsibilities

• Develop and execute territory and account growth plans.
• Build and maintain strong relationships with clients.
• Achieve sales targets through tailored solutions.

Skills

Strategic account management

Customer relationship management

Consultative selling

Cross-functional collaboration

Pipeline management

Education

Bachelor's degree

Job description

Strategic Account Manager – Central Region

Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a dynamic Strategic Account Manager (SAM) to drive growth and build lasting partnerships across academia, government, biotech, and pharma.

This is a remote position covering the Central region with 60% travel required for client visits within the region, as well as attendance at tradeshows and conferences. Ideal locations include Illinois or Texas. If you're passionate about advancing scientific discovery through innovative solutions and trusted relationships, this is your opportunity to make an impact.

The ideal candidate will have a proven track record in strategic account management within the life sciences sector, excel at building strong client relationships, and thrive in a dynamic, remote environment with a customer‑first approach. Knowledge of relevant research areas such as cell biology, microbial products and advanced models is preferred but not required.

Responsibilities

• Strategic Growth & Territory Planning: Develop and execute territory and account growth plans that align with ATCC's commercial strategy, focusing on expanding ATCC's presence and identifying new business opportunities within the assigned region.
• Customer Relationship Management: Build and maintain strong relationships with decision‑makers, influencers, and end‑users across academic, government, biotech, and pharma sectors. Serve as the primary point of contact to ensure a seamless and positive customer experience through regular reviews, presentations, and visits.
• Solution‑Based Selling & Cross‑Functional Collaboration: Achieve or exceed sales targets by translating customer needs into tailored ATCC solutions across cell biology, microbial products, standards, and services. Collaborate with internal teams—including Scientific Support, Marketing, Product Management, and Customer Experience—to manage pipelines, support launches, and deliver customer satisfaction.

Qualifications

• Bachelor's degree and 8 or more years' experience, including 0–2 years' supervisory experience or equivalent experience.
• Proven success in strategic account management, territory planning, and consultative selling within the life sciences, biotech, or pharmaceutical sectors.
• Strong ability to build and maintain relationships with stakeholders at all levels, including decision‑makers, influencers, and technical end‑users.
• Demonstrated experience translating customer needs into tailored solutions across complex product and service portfolios.
• Skilled in pipeline management, contract negotiation, and cross‑functional collaboration with marketing, product, and scientific support teams.
• Excellent communication, negotiation, and presentation skills, with a customer‑first mindset and commitment to delivering a seamless experience.

Benefits & Compensation

Expected salary: $145,000 to $160,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and variable compensation.

Benefits

• Health & Wellness:
  • Comprehensive medical coverage and company‑paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  • Work‑life balance with Paid Holidays and PTO
  • Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
  • Employee Assistance Program offering around‑the‑clock counseling
• Financial security:
  • 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  • Exceptional career advancement opportunities, recognition, and rewards
  • Corporate bonus program
• Mission Focused:
  • Non‑profit organization supporting critical life science research
  • We give scientists the tools they need to make discoveries that improve and save lives
  • Contribute to community involvement and social responsibility

We’re a mission‑focused non‑profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.