Strategic Account Manager

Clarivate; United States; Remote; USD 145,000 - 185,000; Full time

Job summary

A leading company is seeking a Strategic Account Executive to manage key global client relationships in the pharmaceutical sector. The ideal candidate will leverage extensive sales experience to drive engagement and deliver innovative solutions, contributing to the company's revenue growth and client satisfaction.

Benefits

Medical, dental, and prescription drug coverage

401(k) with matching

Long-term disability and life insurance

Vacation and sick leave

Volunteer time and discounts

Qualifications

• At least 10 years of sales experience, with 5 years selling to large pharmaceutical clients.
• Experience selling complex data and consulting solutions.

Responsibilities

• Build and develop long-term relationships with senior leaders.
• Upsell and cross-sell new services within existing networks.
• Conduct whitespace analysis and develop regional account strategies.

Skills

Consultative sales skills

Relationship management

Strategic thinking

Education

Bachelor’s degree in Business, Science, or related field

Job description

As a Strategic Account Executive, you will be responsible for securing, building, and developing partnerships with Clarivate’s most important global clients in key markets. Successful candidates will have an active network of key stakeholders within Clinical, Marketing, Access, and Commercial teams, employing consultative sales skills to identify, qualify, and deliver innovative solutions to customer problems. Our goal is to elevate the conversation within these customers to address key issues and meet their strategic objectives.

You will focus on expanding existing relationships, increasing engagement within the customer organization, and up-selling or cross-selling new solutions and services to core persona groups.

About You – experience, education, skills, and accomplishments

• Bachelor’s degree in Business, Science, or a related field, or equivalent work experience
• At least 10 years of sales experience, with a minimum of 5 years selling to large pharmaceutical clients
• Experience selling complex, bespoke data, insights, and/or consulting solutions

Preferred Qualifications

• Experience managing multi-dimensional client relationships in a matrix environment

What You Will Do

• Build and develop long-term relationships with senior leaders to strengthen partnerships
• Manage existing relationships to foster growth
• Upsell and cross-sell new services and solutions within existing networks
• Lead regional or multi-country strategic opportunities aligned with account and regional financial goals
• Conduct whitespace analysis and develop regional account strategies in collaboration with the Global Account Lead
• Partner with Customer Experience, Solution Consulting, and Marketing teams to optimize the customer journey
• Engage with all key stakeholders, including senior management, platform users, and department heads
• Prepare proposals, organize customer meetings, and assemble the appropriate Clarivate team to meet customer needs
• Maintain high levels of customer, industry, and product knowledge

About the Team

Our LS&H vertical serves over 2,000 clients and generates more than $500 million in revenue. Clients subscribe to various Clarivate solutions, including workflow tools, data analytics, and insights that support innovation, R&D, and commercialization in pharma and biotech. These solutions facilitate drug discovery, IP protection, and market entry.

Major clients account for approximately 35% of the Business Unit’s revenue and involve complex, multi-dimensional relationships.

Hours of Work

This is a full-time role, primarily during core business hours in your time zone, with flexibility for global coordination as needed.

Compensation – US Only

The base salary ranges from $145,000 to $185,000 USD annually, with an additional annual on-target commission of $97,000 to $145,000. Compensation depends on experience, education, skills, and other relevant factors. Benefits include medical, dental, prescription drugs, life insurance, 401(k) with matching, long-term disability, vacation, sick leave, volunteer time, discounts, and more.

We are committed to equal employment opportunity and comply with all applicable non-discrimination laws.