Founding Account Manager

Virio; San Francisco (CA); On-site; USD 260,000 - 380,000; Full time

Benefits offered by this job

Competitive total compensation

Meaningful equity upside

100 percent paid medical, dental, and vision insurance

401(k) plan

Monthly wellness and meals stipend

Relocation support for San Francisco

Company-wide annual off-sites

Job summary

A fast-growing B2B company in San Francisco seeks a Strategic Account Manager to own high-value SaaS customer portfolios, build relationships with senior executives, and drive customer success through tailored GTM strategies. With a fanatical focus on delivering ROI, the ideal candidate will thrive in dynamic environments, leveraging strong account management skills, executive presence, and creativity to forge impactful narratives. The position offers competitive compensation and significant equity opportunities.

Qualifications

• Experience managing complex B2B accounts across mid-market to enterprise segments.
• Strong communication skills to engage senior executives.
• Ability to operate effectively in fast-moving environments.

Responsibilities

• Own a portfolio of high-value SaaS customers.
• Build relationships with founders, CMOs, and CROs.
• Translate business goals into content and GTM strategy.

Skills

Mid-market to enterprise account management

Executive presence & communication

Unstructured environment comfort

B2B marketing & GTM fluency

Content and storytelling instincts

AI-native execution

Operational organization

Execution-first ownership

Craft-first mindset

Job description

Overview

Location: San Francisco (in-person, in-office, full-time ONLY)

Compensation: $280K–$420K total annual compensation

About Virio

Virio is building the next-generation B2B GTM stack. Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue. We’re growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage—we are now looking for a Strategic Account Manager to help define and scale Virio’s customer success motion.

What You’ll Do

• Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
• Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
• Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
• Translate business goals into content and GTM strategy for executives and founders
• Interview executives and extract insights to shape positioning, messaging, and narratives
• Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale
• Add final human judgment and polish to ensure content quality, voice, and performance
• Ensure customers see consistent progress, outcomes, and ROI through content and distribution
• Support renewals and expansions in close partnership with leadership
• Act as the connective tissue between customers, Product, and GTM, surfacing insights that shape roadmap and positioning
• Manage complex, fast-moving accounts without heavy process or hand-holding
• Help refine and scale Virio’s Customer Success and Content playbooks as the company grows

What Makes You a Great Fit

• Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments
• Executive presence & communication – Strong, credible communication skills with the ability to engage senior executives
• Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments
• B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation
• Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives
• AI-native execution – Comfortable using AI tools to scale workflows and output
• Operational organization – Highly organized and detail-oriented with consistent follow-through
• Execution-first ownership – Bias toward action with strong ownership over outcomes
• Craft-first mindset – Prioritizes quality of execution and operating excellence over years of tenure

Traits That Thrive at Virio

• High agency & proactivity – Takes initiative and moves forward without waiting for perfect process
• Startup intensity comfort – Comfortable operating amid real startup chaos and pace
• Executive calm & credibility – Calm, clear, and trusted in interactions with senior executives
• Low ego & accountability – Takes full ownership and accountability for outcomes
• Customer impact motivation – Driven by customer outcomes and long-term relationship building

Benefits

• Competitive total compensation aligned to impact and ownership
• Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
• 100 percent paid medical, dental, and vision insurance
• 401(k) plan
• Monthly wellness and meals stipend ($1k)
• Relocation support for San Francisco
• Company-wide annual off-sites
• Direct access to founders and leadership
• High ownership, high trust, and fast career progression alongside world-class client partners
• In-person culture with deep collaboration and shared standards

This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.

Compensation Range: $260K - $380K