Strategic Account Manager

Hospeco Brands Group; Richmond Heights (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Hospeco Brands Group seeks a Strategic Account Manager to drive revenue growth with high-value accounts and strengthen strategic relationships. You will manage long-term partnerships, negotiate contracts, and coordinate cross-functional teams to deliver superior service.

The role requires a strategic thinker with negotiation and relationship-management skills, plus willingness to travel to maintain and grow key customer relationships.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• 7+ years of experience in sales, account management, or business development.
• Proven experience managing strategic accounts within a distribution sales model.
• Strong analytical skills with the ability to interpret sales data and market trends.
• Exceptional communication and relationship-building skills, with a consultative sales approach.

Responsibilities

• Develop and execute account plans to drive revenue growth and achieve sales targets within assigned strategic accounts.
• Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and long-term partnerships.
• Identify opportunities for account expansion, cross-selling, and upselling to maximize revenue potential.
• Analyze market trends, customer needs, and competitive activity to proactively address challenges and seize growth opportunities.
• Collaborate with internal teams, including Marketing, Product Development, and Operations, to ensure seamless execution of sales initiatives and superior customer service.
• Serve as the primary point of contact for strategic accounts, addressing concerns, negotiating contracts, and ensuring alignment with company objectives.
• Track and report key account metrics, providing insights and recommendations to senior leadership to drive continuous improvement.

Skills

Relationship-building

Negotiation

Communication

Analytical skills

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Job description

Company Overview: Hosepco Brands Group is the hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories — from personal care and protection to textiles, from cleaning products to contamination control — to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Hospeco's rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect.

Company Overview:

Hospeco Brand Group is the hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories — from personal care and protection to textiles, from cleaning products to contamination control — to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Our rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect.

Position Summary:

The Strategic Account Manager plays a critical role in driving revenue growth and strengthening relationships with key accounts. This role focuses on managing and expanding high-value customer relationships, ensuring long-term partnerships, and achieving sales goals. The successful candidate will be a strategic thinker with excellent relationship management, negotiation, and problem-solving skills.

Essential Functions and Responsibilities:

• Develop and execute account plans to drive revenue growth and achieve sales targets within assigned strategic accounts.
• Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and long-term partnerships.
• Identify opportunities for account expansion, cross-selling, and upselling to maximize revenue potential.
• Analyze market trends, customer needs, and competitive activity to proactively address challenges and seize growth opportunities.
• Collaborate with internal teams, including Marketing, Product Development, and Operations, to ensure seamless execution of sales initiatives and superior customer service.
• Serve as the primary point of contact for strategic accounts, addressing concerns, negotiating contracts, and ensuring alignment with company objectives.
• Track and report key account metrics, providing insights and recommendations to senior leadership to drive continuous improvement.

Requirements:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• 7+ years of experience in sales, account management, or business development.
• Proven experience managing strategic accounts within a distribution sales model.
• Strong analytical skills with the ability to interpret sales data and market trends.
• Exceptional communication and relationship-building skills, with a consultative sales approach.
• Ability to travel as needed to maintain and grow key customer relationships.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Must possess the manual dexterity to operate a computer keyboard
• Must be able to spend extended time working at a computer screen

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Work is performed in an environment where the employee is required to produce an acceptable quantity of work.
• Performance is monitored, and frequent interaction with fellow employees, supervisors, and managers throughout the workday is routine.
• Strong internet connection (if working remotely)