Strategic Account Manager

OpenArt; Los Angeles (CA); Hybrid; USD 140,000 - 210,000; Full time

Job summary

OpenArt in Los Angeles, CA, is seeking a Strategic Account Manager to lead the delivery and growth of OpenArt’s largest enterprise accounts, including major entertainment brands. This role requires organizing cross-functional engagements, preparing executive-level materials, and ensuring a polished client experience across Sales, Product, Studio, Legal, and Security.

As a hybrid, full-time role, you will build a repeatable operating playbook while driving adoption, renewals, and expansion for

Qualifications

• Three+ years of client-facing experience at a top-tier professional services organization.
• Experience working with Fortune 500 or similarly large enterprise clients.
• Excellent written and verbal communication with polished, client-ready materials.

Responsibilities

• Lead the day-to-day operating cadence for OpenArt’s largest strategic accounts with meetings, agendas, notes, actions, follow-ups, and deliverable tracking.
• Program-manage client onboarding and rollouts across multiple business units and workstreams.
• Prepare executive-ready materials including business reviews, account updates, proposals, presentations, and training content.
• Coordinate teams across Enterprise GTM, Sales, Product, Studio, Legal, and Security for a cohesive client experience.
• Build trusted relationships with client stakeholders and address risks, blockers, and changing priorities.
• Track product usage, adoption, account health, and expansion signals to support renewals and upsell.
• Identify new use cases and opportunities to grow strategic relationships with commercial leads.
• Handle confidential client information and sensitive material with discretion.
• Document and scale effective processes to improve OpenArt’s strategic account playbook.

Skills

Client-facing

Program management

Executive communication

Relationship management

Attention to detail

Tools

HubSpot

Job description

Strategic Account Manager

About OpenArt

OpenArt is an AI storytelling and visual creation platform used by millions of creators worldwide. We're building the next generation of creative tools powered by cutting-edge AI—enabling anyone to create videos, visuals, characters, and stories with unprecedented speed and imagination.

Our enterprise platform helps marketing, creative, and studio teams at leading brands, agencies, and entertainment companies accelerate image and video production.

OpenArt was selected as one of five companies in the 2026 Disney Accelerator and recognized by Notable Capital’s Prosumer AI 40 as one of the most innovative AI-native companies.

We believe the future of creativity is AI-native, and we're shaping that future.

Why Join OpenArt

• Work with iconic global companies — support some of the world’s most recognizable entertainment, media, and consumer brands from day one.

• Build the strategic account playbook — help define how OpenArt delivers value, drives adoption, and expands its most important enterprise relationships.

• High visibility and ownership — lead the operating cadence for high-profile accounts and work directly with senior client and internal stakeholders.

• Small team, massive impact — your execution will directly influence customer outcomes, renewals, expansion, and OpenArt’s enterprise growth.

• AI-native product — help leading creative organizations adopt cutting-edge image and video generation technology.

• High standards, low bureaucracy — we value judgment, attention to detail, ownership, and speed.

About the Role

We are looking for a Strategic Account Manager to lead the day-to-day delivery and growth of OpenArt’s largest strategic accounts, including one of the world’s leading entertainment companies.

These relationships demand an exceptional standard of execution. Every email, presentation, deliverable, and meeting must be thoughtful, polished, and client-ready. You will bring structure to complex, cross-functional engagements by owning the operating cadence, coordinating internal teams, preparing executive-level materials, and ensuring consistent follow-through.

You will work closely with Enterprise GTM, Sales, Product, Studio, Legal, and Security to deliver a seamless client experience. You will also help turn what we learn from our flagship accounts into a repeatable operating playbook for future strategic customers.

This role is ideal for someone trained in a top-tier professional services environment who wants to bring that standard of client service and execution to one of the fastest-moving companies in AI.

What You’ll Do

• Lead the day-to-day operating cadence for OpenArt’s largest strategic accounts, including meetings, agendas, notes, action items, follow-ups, and deliverable tracking.

• Program-manage client onboarding and rollouts across multiple business units, stakeholder groups, and concurrent workstreams.

• Prepare polished, executive-ready materials, including business reviews, account updates, proposals, presentations, and training content.

• Coordinate teams across Enterprise GTM, Sales, Product, Studio, Legal, and Security so clients experience one coherent OpenArt.

• Build trusted relationships with client stakeholders and proactively address risks, blockers, dependencies, and changing priorities.

• Track product usage, adoption, account health, and expansion signals to support renewal and upsell opportunities.

• Partner with commercial leads to identify new use cases, business units, and opportunities to grow each strategic relationship.

• Handle confidential client information, sensitive creative materials, and intellectual property with sound judgment and discretion.

• Document effective processes and improve OpenArt’s strategic account playbook so it can scale across future enterprise customers.

What We’re Looking For

Core Requirements

• Three or more years of experience in a client-facing role at a top-tier professional services organization, such as management consulting, investment banking, or a leading agency or advisory firm.

• Experience working directly with Fortune 500 companies or similarly large and complex enterprise clients.

• Exceptional written and verbal communication skills, with a demonstrated ability to produce polished, client-ready materials.

• Strong program-management skills and the ability to coordinate multiple workstreams, deadlines, and stakeholder groups.

• Flawless attention to detail and a consistently high standard for written communication, presentations, and meeting preparation.

• Strong judgment and discretion when handling confidential information, sensitive creative work, and intellectual property.

• A humble, execution-first mindset and willingness to take ownership of both strategic and operational work.

• Ability to operate effectively in a fast-moving, ambiguous startup environment.

• Genuine interest in AI, creative technology, and the future of content production.

Preferred Qualifications

• Experience working in or serving the entertainment, media, advertising, or creative industries.

• Familiarity with creative production workflows, including campaign production, VFX, studio operations, or post-production.

• Experience using HubSpot or a similar CRM platform.

• Exposure to or active use of AI creative tools.

• Experience helping build or standardize a new account-management, client-service, or enterprise delivery function.

Work Setup

• Los Angeles, California.

• Hybrid work arrangement.

• Full-time position.