Strategic Account Manager

Trexon; Hudson (NH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

9/80 work schedule

Comprehensive benefit package

Job summary

603 Manufacturing, a Trexon company, is seeking a Strategic Account Manager to lead relationships with key clients, ensure their satisfaction, and identify growth opportunities in the manufacturing sector.

The role requires strong communication, strategic thinking, and a proven track record in sales and account management, with responsibilities spanning quotes, orders, pricing, and cross-functional collaboration to maximize profitability.

Qualifications

• Bachelor’s degree in business administration, sales, or a relevant field.
• 5+ years of proven experience as a Strategic Account Manager or in a similar role, preferably within the manufacturing or related industry.
• Strong background in sales and customer service, with a demonstrated ability to manage multiple accounts effectively.
• Experience with quoting and order processing.

Responsibilities

• Develop and maintain strong, long-term relationships with key clients to ensure their satisfaction and loyalty.
• Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, pricing, and lead times.
• Process customer orders, ensuring accuracy and efficiency from order entry to delivery.
• Prepare and follow up on quotes, proposals, and purchase orders.
• Identify and pursue opportunities to expand business within existing accounts, aiming to increase revenue and market share.
• Collaborate with clients to understand their needs and objectives and develop tailored solutions to meet those needs.
• Negotiate contracts and agreements to maximize profitability while ensuring client satisfaction.
• Regularly assess account performance, providing reports and forecasts to internal and external stakeholders.

Skills

Excellent organizational skills

Strong communication and negotiation

Market analysis and strategic planning

Interpersonal skills

Microsoft Office Suite

Sales software and ERP systems

Education

Bachelor’s degree in business administration, sales, or a relevant field

Tools

Microsoft Office Suite

Sales ERP systems

Job description

The Strategic Account Manager is responsible for managing and expanding relationships with our key clients, ensuring their satisfaction, and identifying opportunities to increase sales. The ideal candidate will possess excellent communication skills, a customer service orientation, and a strategic mindset.

Minimum Qualifications

Education:

• Bachelor’s degree in business administration, sales, or a relevant field.

Experience:

• 5+ years of proven experience as a Strategic Account Manager or in a similar role, preferably within the manufacturing or related industry.

Knowledge:

• Strong background in sales and customer service, with a demonstrated ability to manage multiple accounts effectively.
• Knowledge of wire harness and cable assembly products is helpful.
• Experience with quoting and order processing.

Skills:

• Excellent organizational, communication, and negotiation skills.
• Ability to analyze market trends and client needs to develop strategic plans.
• Excellent communication and interpersonal abilities.
• Proficiency in using Microsoft Office Suite.
• Proficiency in using sales software and ERP systems.

Job Responsibilities

• Develop and maintain strong, long-term relationships with key clients to ensure their satisfaction and loyalty.
• Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, pricing, and lead times.
• Process customer orders, ensuring accuracy and efficiency from order entry to delivery.
• Prepare and follow up on quotes, proposals, and purchase orders.
• Identify and pursue opportunities to expand business within existing accounts, aiming to increase revenue and market share.
• Collaborate with clients to understand their needs and objectives and develop tailored solutions to meet those needs.
• Assist in identifying new sales opportunities and market trends.
• Work closely with internal teams, including sales, marketing, and product development, to deliver high-quality products and services.
• Negotiate contracts and agreements to maximize profitability while ensuring client satisfaction.
• Regularly assess account performance, providing reports and forecasts to internal and external stakeholders.
• Address and resolve any issues or concerns raised by clients promptly and effectively.
• Communicate with 603 Manufacturing Sales Representatives, as necessary, on associated accounts

Internal and External Relationships

This position interacts with production, quality, and engineering departments on a regular basis. This position also interacts with outside vendors, contractors, suppliers and potential new customers.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand as needed. This position may require the ability to lift up to ten (10) lbs. The noise level in the work environment is usually quiet.

About 603 Manufacturing

Located in Hudson, NH, 603 Manufacturing, a Trexon company, opened for business in 1998. We are an awarded manufacturer of cable assemblies and electro-mechanical assemblies. 603 Manufacturing is truly a diversified contract manufacturer, servicing the Defense, Aerospace, Industrial, Medical & Commercial industries. We offer a comprehensive benefit package including a 9/80 work schedule.

603 Manufacturing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 603 Manufacturing is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Trexon’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.