Strategic Account Lead for Digital Experiences

Leviathan (Acquired by Envoy); Irvine (CA); Hybrid; USD 95,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) matching

Paid vacation

Paid holidays

Job summary

Envoy in Irvine, CA seeks an Account Supervisor to oversee day-to-day projects and drive the growth of assigned client relationships. You will manage internal and client needs, ensuring successful delivery and satisfaction across teams.

This role requires coordinating with multidisciplinary groups, balancing schedules and budgets, and communicating clearly about progress, risks, and opportunities to clients and leadership in a hybrid environment.

Qualifications

• Minimum of 3+ years of account experience in an agency environment.
• Experience on large-scale digital projects (websites and apps) with knowledge of related web technologies.
• Strong written and verbal communication, including public speaking.
• Creative and analytical thinker with strong problem-solving capabilities.
• Solid understanding of project management and web/mobile technologies.
• Experience managing traditional and digital campaigns from conception to execution.
• Experience collaborating with PMs, creative and development teams within an agency.
• Experience with scope-of-work development.
• Ability to manage multiple projects, timelines and internal resources allocation.

Responsibilities

• Develop deep expertise in each assigned client's business and industry.
• Collaborate with multidisciplinary teams to create briefs, SOWs, and project hour estimates.
• Manage schedules, budgets, assets, and project organization to ensure clear deliverables and deadlines.
• Balance client, agency, and internal team needs effectively.
• Maintain transparent communication between client and agency on project status.
• Gather and relay client feedback clearly to internal teams.

Skills

Account management

Client communication

Project management

Web technologies

Public speaking

Cross-functional collaboration

Budget management

Job description

Envoy in Irvine, CA seeks an Account Supervisor to oversee day-to-day projects and drive the growth of assigned client relationships. You will manage internal and client needs, ensuring successful delivery and satisfaction across teams.

This role requires coordinating with multidisciplinary groups, balancing schedules and budgets, and communicating clearly about progress, risks, and opportunities to clients and leadership in a hybrid environment.