Strategic Account Growth Lead

BIOUS BioLumina Group; United States; On-site; USD 90,000 - 117,000; Full time

Job summary

Biolumina in New York, NY seeks an Account Supervisor to lead account management and growth initiatives, guiding strategic planning, client communications, and cross-functional collaboration to deliver high-impact campaigns.

The role requires strong leadership, deep brand knowledge, and the ability to translate client needs into actionable plans while maintaining creative excellence and client satisfaction.

Responsibilities

• Understand the creative process and provide ideas for improving existing executions
• Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations
• Demonstrate mastery of brand category and competitive data, including key studies
• Seek non-traditional solutions to marketing/marketplace problems
• Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand
• Oversee/manage the tactical plan development process, while contributing to tactical plan design: Communicate key client issues/initiatives to team
• Oversee creation of competitive review
• Generate key issues/objectives/strategies
• Supervise development of tactics/budget/timing
• Manage internal approval process
• Keep senior management briefed on account activities
• Foster a positive and productive team atmosphere and establish credibility both internally and externally
• Facilitate and maximize client relationships
• Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity
• Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free
• Ensure client is perceived positively within agency
• Understand the client’s perspective and challenges, and communicate these to the entire agency team
• Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development
• Foster client understanding of the agency’s needs and perspective
• Establish credibility with clients at all levels
• Assign work to assure project deadlines are met
• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized

Job description

Biolumina in New York, NY seeks an Account Supervisor to lead account management and growth initiatives, guiding strategic planning, client communications, and cross-functional collaboration to deliver high-impact campaigns.

The role requires strong leadership, deep brand knowledge, and the ability to translate client needs into actionable plans while maintaining creative excellence and client satisfaction.