Strategic Account Executive - UK Remote, United Kingdom

GitLab Inc.; Mississippi; Remote; USD 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Strategic Account Executive to drive sales and account management. This role involves leading pre- and post-sales processes, ensuring successful product adoption, and developing strategic customer relationships. The ideal candidate will leverage their sales expertise and established relationships to expand the company's market presence. Join a forward-thinking company that values collaboration and innovation, where you can contribute to impactful projects and be part of a culture that promotes growth and excellence.

Qualifications

• Desire to see customers benefit from their investment.
• Experience selling into large organizations is essential.

Responsibilities

• Lead account management in pre- and post-sales processes.
• Generate qualified leads and develop new customers.

Skills

Account Management

Sales Techniques

Negotiation Skills

Presentation Skills

Customer Focus

Tools

Git

Software Development Tools

Application Lifecycle Management

Job description

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

A Strategic Account Executive reports to an Area Sales Manager.

• Provide account leadership and direction in the pre- and post-sales process.
• Conduct sales activities including prospecting and developing opportunities in large/strategic accounts.
• Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources.
• Generate qualified leads and develop new customers in conjunction with our strategic channel partners.
• Expand knowledge of industry as well as the competitive posture of the company.
• Prepare activity and forecast reports.
• Contribute to root cause analysis on wins/losses.
• Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
• Assist sales management in conveying customer needs to product managers and technical support staff.
• Utilize a consultative approach, discussing business issues with prospects and developing a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
• Develop an account plan to sell to customers based on their business needs.
• Collaborate with Marketing on marketing strategies.

Requirements

• A true desire to see customers benefit from the investment they make with you.
• Able to provide high degree of account management and control.
• Work under minimal supervision on complex projects.
• Experience selling into large organizations.
• Ability to leverage established relationships and proven sales techniques for success.
• Excellent negotiation, presentation, and closing skills.
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management.
• You share our values and work in accordance with those values.

Interview Process

1. Initial Interview - Hiring Manager
   • Candidates are invited to schedule an interview with the Hiring Manager.
   • Areas of focus (as defined in GitLab Handbook): Results, Operational Excellence - Account Planning & Management, Customer Focus - Effective Communication, Operational Excellence - Growth Mindset, Operational Excellence - Process Discipline, Iteration.
2. Mock Presentation - Panel
   • Candidates are invited to schedule a presentation with 3 interviewers from the team.
   • Areas of focus (as defined in GitLab Handbook): Solutions Focus - Consultative approach, Solutions Focus - DevOps & Technical Leadership, Solutions Focus - Building Trust, Customer Focus - Facilitating, Customer Focus - Understanding Customer’s Needs, Efficiency.
3. Final Interview - Senior Leadership
   • Candidates are invited to schedule an interview with senior leadership.
   • Areas of focus (as defined in GitLab Handbook): Operational Excellence - Resource Orchestration, Collaboration, Operational Excellence - Growth Mindset, Customer Focus - Customer Business Acumen, Solutions Focus - Leading with Vision, Transparency, Diversity inclusion and belonging.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote; however, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status, or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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