Strategic Account Executive — Pharmacy Solutions

CVS Health Corporation; United States; Remote; USD 54,000 - 139,000; Full time

Job summary

CVS Health in the United States is seeking a Strategic Account Executive to cultivate and manage a book of business within Meritain Pharmacy Solutions. You will build strong relationships with self-funded employer groups and internal teams to drive customer satisfaction and renewal objectives, traveling as needed.

The role requires leading open enrollment discussions, delivering tailored product and service solutions, and coordinating cross-functional efforts to meet client expectations.

Qualifications

• 5+ years of relevant healthcare industry experience.
• 3+ years of client facing / management experience.
• Ability to travel 25%+.
• Ability to lead open enrollment strategy, including on-site client meetings.
• Strong communication skills, including with C-suite level individuals.
• Monitoring and reporting results of Performance Guarantees.

Responsibilities

• Executes strategic components of the client management team’s business plan for each customer.
• Responsible for overall relationship between Meritain Pharmacy Solutions and external partners, consultants and clients.
• Executes on objectives aligned to the customer and organizations goals for a block of business including service levels and expectations, process improvements, operation of pharmacy benefits plans, identification of gaps and root causes.
• Offers creative product and service solutions to address client’s evolving needs.
• Monitors on an on-going basis client’s product lines and services to ensure client’s needs are being met.
• Collaborates with Medical account team members and pharmacy support areas on more complex issues to ensure client’s needs.

Skills

Healthcare industry experience

Client management

Travel readiness

Open enrollment

Communication with executives

Performance guarantees monitoring

Education

Bachelor’s degree or equivalent

Job description

CVS Health in the United States is seeking a Strategic Account Executive to cultivate and manage a book of business within Meritain Pharmacy Solutions. You will build strong relationships with self-funded employer groups and internal teams to drive customer satisfaction and renewal objectives, traveling as needed.

The role requires leading open enrollment discussions, delivering tailored product and service solutions, and coordinating cross-functional efforts to meet client expectations.