Strategic Account Executive - Missouri Area

PaceMate, LLC; Missouri; Remote; USD 209,000 - 256,000; Full time

Benefits offered by this job

Health coverage

Dental

Vision

Long-Term Disability

Short-Term Disability

AD&D

Flexible Spending Account

Health Savings Account

401k Retirement Savings

Discount Program

Employee Assistance Program

Financial Wellness Program

Paid Time Off

Identity Theft Protection

Legal Insurance

Hospital Indemnity

Critical Illness

Accident Coverage

Job summary

PaceMate, LLC is seeking a Strategic Account Executive for remote work in the USA, Missouri area. You will own executive relationships with EP, cardiology, and heart failure practices across enterprise hospital systems and IDNs, driving strategic outcomes and long-term growth.

You will collaborate with Sales, Marketing, Product, Clinical, and Customer Success teams to translate clinical and operational priorities into ROI, while managing escalations and renewals. Travel 50-70% is required.

Qualifications

• 3-5 years of experience in complex healthcare account management or healthcare enterprise SaaS.
• 3-5 years of team management in healthcare.
• Experience owning post-sale revenue, renewals and expansion.
• Experience with hospital systems, IDNs, or large multi-site healthcare orgs.
• Sales management experience; CRM/Cardiology account management experience required.
• Computer literacy: Excel, Word, Adobe, PowerPoint.

Responsibilities

• Own strategic health, retention, and growth of assigned enterprise accounts.
• Maintain multi-year account plans aligned to PaceMate strategy.
• Drive expansion through additional clinics, service lines, or offerings.
• Support pricing changes and contract renewals.
• Escalation & risk management; serve as executive sponsor.
• Travel 50-70% to fulfill duties.

Skills

Healthcare account management

Healthcare enterprise SaaS

Team management

Post-sale revenue

Renewals & expansion

CRM experience

Cardiology account management

Sales management

Excel

Word

Adobe

PowerPoint

Job description

PaceMate™ Strategic Account Executive (full-time, remote)

Location: (remote) USA, Missouri Area

We are currently seeking a Strategic Account Executive is responsible for owning the strategic, executive-level, and commercial partnership with high-value electrophysiology (EP), cardiology, and heart failure practices across enterprise hospital systems and IDNs. This role ensures PaceMate delivers measurable clinical, operational, and business value while driving long-term account growth, retention, and expansion.

The Strategic Account Executive operates above day-to-day operational support, focusing on executive alignment, strategic planning, escalation management, renewals, and upsell opportunities. The Strategic Account Executive plays a critical role in strengthening customer loyalty, expanding enterprise adoption, and generating references that support future sales growth and market expansion.

PaceMate offers those employees working full-time a robust compensation and benefit package to include

• Health and Prescription coverage
• Dental
• Vision
• Long-Term Disability
• Short-Term Disability
• AD&D
• Flexible Spending Account
• Healthcare Savings Account
• 401k Retirement Savings
• Discount Program
• Employee Assistance Program
• Financial Wellness Program
• Paid Time Off
• Identity Theft Protection
• Legal Insurance
• Hospital Indemnity
• Critical Illness
• Accident Coverage

Serve as the strategic and executive point of contact for accounts in assigned geography

Collaborate with Sales, Marketing, Product, Clinical, and Customer Success teams to drive strategic outcomes

Gain a deep understanding of customer clinical strategy, operational priorities, and business objectives

Translate operational performance into executive-level insights and ROI

Serve as escalation owner when issues impact clinical trust, executive confidence, or commercial outcomes

Serve as the lead point of contact for all Key Accounts while building and nurturing trusted, long-lasting relationships

Collaborate with Sales, marketing, product development and customer success teams to ensure business progress

Use of communication skills to present to and influence key stakeholders in the sales process

Create key opinion leaders / reference sites within each current Key Account customer & region

Manage expenses within budget

Re-Sign current customers on longer term agreements and contract renewals

Active involvement in weekly and quarterly sales planning process

Overall Account Ownership

Own the strategic health, retention, and growth of assigned enterprise accounts

Maintain multi-year account plans aligned to customer goals and PaceMate strategy

Drive expansion through additional clinics, service lines, or offerings

Support pricing changes and contract renewals

Escalation & Risk Management

Reference site / references nurturing

Serve as Executive Sponsor

3-5 years of experience in complex healthcare account management or healthcare enterprise SaaS

~3-5 Years of team management in healthcare

~ Proven experience owning post-sale revenue, renewals, and expansion

~ Experience working with hospital systems, IDNs, or large multi-site healthcare organizations

~ Computer literate with Excel, Word, Adobe, PowerPoint

~ Sales Management experience

~ CRM/Cardiology Account Management Experience Required; EDUCATION, TRAINING, AND EXPERIENCE:

~ REQUIRED EQUIPMENT

~ While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees.

~ and repetitive motions using fingers and forearms in data entry.

You will be expected to travel between 50% -70% of the time to fully perform your duties and responsibilities.

If working from, residing at a location other than your legal address that PaceMate has on file, employee must inform IT and get approval to do so.

Foreign Transport of Sensitive Information - Whenever Confidential information is carried by a Pace Mate worker into a foreign country, the information is either stored in some inaccessible form, such as an encrypted external storage media, or remain in the worker's possession at all times.

PaceMate's workers shall not take Secret Pace Mate information into another country unless the permission has been obtained from Physical Security management.

Supervised by: VP of Strategic Account Management

Target Compensation Range: Target compensation range of up to $232,500 OTE annuallydepending on education, experience and certifications.

PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®—as the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

PaceMate® is a patient-centered, tech-enabled cardiac device monitoring platform serving integrated delivery networks and academic health systems nationwide. Vendor-neutral and EMR-agnostic, PaceMate connects every major device manufacturer into a single platform that sits on top of any EHR.

More than 2.3 million patients are managed on the industry’s only research-grade cardiac dataset, validated by 33 peer-reviewed publications, powering AI-driven clinical and operational analytics. A managed patient services model extends clinic capacity and ensures every cardiac device patient is monitored, every time.