Strategic Account Executive 5

United States Digital Space LLC; United States; Remote; USD 90,000 - 180,000; Full time

Job summary

The company, a remote-first leader in real-time communications, is seeking a Strategic Account Executive for High Tech Accounts. You will manage top-tier tech clients, drive revenue growth, and lead consultative sales cycles from discovery to close.

You will collaborate with product, finance, and support teams, map client needs to the company's API platform, and present value to engineers and executives. This remote role offers travel ~15% and global opportunities.

Qualifications

• 8+ years of sales experience with major accounts or strategic sales.
• Track record selling complex technical solutions.
• Experience working with business and technical leaders.
• Strong forecasting, data-driven account development.

Responsibilities

• Manage and expand relationships with High Tech customer accounts.
• Develop and execute account strategy to grow revenue and margins.
• Lead end-to-end sales processes from prospecting to close and launch.
• Conduct deep discovery to map customer needs to API platform capabilities.
• Coordinate with cross-functional teams including product, finance, support.

Skills

Sales experience

Strategic account management

Technical sales

Communication & presentation

Education

Bachelor’s Degree or equivalent experience

Tools

Salesforce

Outreach

LinkedIn Sales Navigator

ZoomInfo

Looker

Tableau

G-Suite

Gong

Job description

Who we are

At the company, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at the company is in your hands..

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings..

See yourself at the company

Join the team as our next Strategic Account Executive for High Tech Accounts!

the company powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At the company, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.

Responsibilities

In this role, you’ll:

• Manage and strategically expand relationships with our High Tech customer accounts.

• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.

• Drive the entire sales process from prospecting to deal closure, including launch.

• Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.

• Understand the customer’s technical requirements and map them to the capabilities of the company’s communications API platform so that together you can design a solution for their specific use case needs.

• Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders.

• Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.

• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Qualifications

Not all applicants will have skills that match a job description exactly. the company values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering the company. We are always looking for people who will bring something new to the table!

Required:

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales and a track record of selling complex technical solutions.

• Familiarity with the company ecosystem of Tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong

• Accountable for relationship management, cross sells, upsells and solutions consulting.

• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

• Analytical account development strategy based on using data to find opportunities and prove value.

• Demonstrated success by exceeding quota on a consistent basis.

• Demonstrated track record of managing business forecasts and financial models.

• Entrepreneurial mindset with appetite to define processes and build programs.

• Ethical. Hands on. Passionate. Creative. Team-player.

• Eager to deliver excellence.

• Excellent verbal and written communication & presentation skills.Bachelor’s Degree or equivalent years of experience.

Desired:

• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

• Software, SaaS, CPaas or PaaS selling experience.

• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)

• Experience selling API based solutions

Location

• This role will be remote.

• Approximately 15% travel is anticipated.

What We Offer

There are many benefits to working at the company, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

the company thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call the company Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself.

If this role isn't what you're looking for,please consider other open positions.**Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.*

Compensation

The successful candidate’s starting salary will be determined based on permissib