Strategic Account Executive

LanguageLine Solutions; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan

Job summary

LanguageLine Solutions is seeking a Strategic Account Executive to drive new revenue growth by selling language solutions to Healthcare and Enterprise customers across a defined region.

You will manage multi-product offerings, develop strategic account plans, and coordinate cross-functional teams to win complex deals, with a focus on longer contracts and larger deal sizes.

Responsibilities

• Identify, engage and close sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.
• Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.
• Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.
• Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.
• Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.
• Negotiate contract terms and conditions and manage contract process through to execution
• Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.
• Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.
• Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.
• Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
• Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.
• Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.
• Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls).

Job description

Job Description

Position Title: Strategic Account Executive

Department: Sales

Location: Southeast Region

Status: Full-Time Employee, Exempt

Summary

This position is responsible for driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations within a defined base of prospective and current customers. Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation and localization as well as emerging solutions.

Major Responsibilities, But Not Limited To

• Identify, engage and close sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.
• Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.
• Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.
• Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.
• Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.
• Negotiate contract terms and conditions and manage contract process through to execution
• Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.
• Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.
• Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.
• Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
• Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.
• Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.
• Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls).

Metrics will include (but are not limited to) the following:

• Meet or exceed annual revenue targets.
• Maintain accurate and updated pipeline.
• Minimum of 30 customers meetings per month. (Includes F2F & Video)
• Track all activity in Salesforce.com.

The minimum and maximum full-time annual salaries for this role is listed below. Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions' current salary range for this position. The pay range is $70,000 - $75,000 USD. In addition, we offer a comprehensive benefits package including medical, dental, vision, and a 401(k) plan.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at [e-mail]

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)

For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time, Teleperformance Specialized Services Companies does not offer visa sponsorship for this position.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.