Strategic Account Director - Remote Growth Leader

Cengage; New Mexico; On-site; USD 77,100 - 100,200; Full time

Job summary

Cengage, a global education technology company, seeks a Strategic Account Director to lead high-level, institutional sales within the North America Higher Education portfolio. You will own account strategy, forecast, renewals, and expansions for large universities, coordinating with regional managers, specialists, and partners.

This role requires a minimum of 5 years in educational or enterprise sales, excellent negotiation and analytics, and CRM proficiency.

Qualifications

• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong analytical, written, verbal, and presentation skills.
• Deep understanding of higher-education institutional financial and academic decision-making structures.
• Proficiency with Microsoft Office and CRM platforms, preferably Salesforce.

Responsibilities

• Lead complex contract negotiations with senior-level academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
• Drive institutional revenue growth and renewals by proactively managing timelines and upsell opportunities.
• Collaborate with internal teams to ensure cohesive execution and accountability across programs.

Skills

Negotiation

Strategic account planning

Analytical skills

Verbal and written communication

CRM proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

Cengage, a global education technology company, seeks a Strategic Account Director to lead high-level, institutional sales within the North America Higher Education portfolio. You will own account strategy, forecast, renewals, and expansions for large universities, coordinating with regional managers, specialists, and partners.

This role requires a minimum of 5 years in educational or enterprise sales, excellent negotiation and analytics, and CRM proficiency.