Strategic Account & Business Development Manager

Mcandrs; Elk River (MN); Hybrid; USD 83,000 - 115,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Profit sharing

Holiday pay

PTO

Job summary

METAL CRAFT in Elk River, MN is seeking a Business Development Account Manager to drive client success and business growth. You will build strong relationships, uncover opportunities, and deliver winning solutions while leading account strategies and proposals.

You will collaborate with internal teams to manage contracts, pricing, and cross-functional project plans, with approximately 20% travel to customer sites and tradeshows. Bachelor’s degree and 3–5 years in sales or BD recommended.

Qualifications

• Bachelor’s degree (business, marketing, engineering or operations preferred).
• 3-5 years sales or business development, customer service, or sales experience; manufacturing experience, project management experience, leadership experience recommended.

Responsibilities

• Develop strong long-term client-business relationships for both new and existing customers.
• Manage all aspects of sales, service, and satisfaction for active, new, and potential customers.
• Provide excellent customer service working in a team-oriented environment.
• Monitor and proactively improve customer satisfaction and product performance.
• Lead customer contract requirements flow down and order planning to ensure both company and customer needs are being met.
• Collaborate with cross functional teams to manage progress.
• Develop new product development project plans and timelines; lead cross functional team meetings.
• Provide oversight to issue resolution of customer complaints.
• Prepare for and facilitate customer visits and assessments.
• Oversee customer daily business interactions.
• Collaborate with estimating to establish pricing; develop proposals and administer contracts.
• Assess project and customer profitability; develop solutions to improve.
• Travel approximately 20% for customer visits, meetings, and tradeshows.

Skills

Client relationship building

Sales & account management

Negotiation

Presentation skills

Cross-functional collaboration

Education

Bachelor’s degree

Tools

MS Project

ERP systems

Job description

METAL CRAFT in Elk River, MN is seeking a Business Development Account Manager to drive client success and business growth. You will build strong relationships, uncover opportunities, and deliver winning solutions while leading account strategies and proposals.

You will collaborate with internal teams to manage contracts, pricing, and cross-functional project plans, with approximately 20% travel to customer sites and tradeshows. Bachelor’s degree and 3–5 years in sales or BD recommended.