Stratège Principal(e), IA pour la Livraison des Services

Equisoft; Philadelphia (Philadelphia County); Hybride; USD 140 000 - 200 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Retirement Plan

Telemedicine Program

Employee Assistance Program

Résumé du poste

Equisoft, a global provider of digital solutions for insurance and investment, seeks a Principal, AI for Services Delivery to drive AI across the full delivery lifecycle from requirements to testing. You will influence multiple regions, build playbooks, and govern AI usage to accelerate implementations.

You will lead governance, tooling, and workflows to achieve 25%+ effort reduction on carrier projects, training teams across the USA, Canada, Caribbean, LATAM, and beyond.

Qualifications

• 10+ years in enterprise software delivery with AI/automation experience.
• Track record of introducing AI or automation into a delivery organization.
• Experience leading initiatives across distributed, multi-region teams.
• Strong organization, prioritization, influence, and training skills.
• Experience with AI governance in regulated environments is a plus.

Responsabilités

• Set the approach for using AI across requirements, use case definition, configuration, integration, and test case generation.
• Turn AI ideas into tools, playbooks and reusable workflows for delivery.
• Innovate with AI in implementations, especially around configuration and automation.
• Build an AI governance framework: approved tools, outputs review, and sign-off processes.
• Drive 25%+ effort reduction on Equisoft implementations and track progress regionally.
• Develop workflows for generating OIPA rules, SQL, user stories, and automated tests.
• Select and develop tools supporting delivery, including MCP integrations with Atlassian and Azure DevOps.
• Deploy standards/playbooks across regions: USA, Canada, Caribbean, LATAM, EMEA/APAC, India GCC.
• Train delivery leads and practitioners on approved tools and workflows.
• Adapt rollout to regional maturity; audit teams against AI standards and flag deviations.
• Report compliance and effort-reduction metrics to leadership; manage data/IP risk.

Description du poste

HYBRID - Montreal, CanadaWhat is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:Hiring Location: Canada / USA (Eastern Time Zone)Internal position title: Principal, AI for Services DeliveryFull-time Permanent RoleBenefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.Number of hours per week: 40Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)Role: The Principal Strategist, AI for Services Delivery reports to the Chief Operating Officer. Equisoft implements different solutions for large and complex life and annuity carriers worldwide. This role owns how AI is used across the full implementation lifecycle: requirements analysis, use case definition, configuration, integration, and testing. It is central to Equisoft’s objective of maximizing the use of AI across the enterprise, giving delivery teams the tools to accelerate implementations, with a target of 25%+ effort reduction across projects.Your Day with Equisoft:Set the approach for using AI in requirements analysis, use case definition, OIPA rules and configuration, integration, and test case generationTake the AI ideas Equisoft has already identified and turn them into tools, techniques and playbooks ready to roll out across our services and regionsLook for new ways to innovate with AI in implementations, especially around configuration, in a cost-effective wayBuild a governance framework: which AI tools are approved, how outputs get reviewed, and where human sign-off is mandatoryDrive the 25%+ effort reduction target on Equisoft/manage and Carbon implementations, and track progress project by projectDevelop reusable AI-assisted workflows for generating OIPA rules and complex SQL, drafting user stories, and automating test case creationSelect and/or develop the tools that support delivery, including MCP integrations with Atlassian and Azure DevOps, and turn them into practical delivery playbooksKeep the practice current as models and tools change: retire what doesn’t work, scale what doesDeploy the standards and playbooks across every delivery region: USA, Canada, Caribbean, LATAM, EMEA/APAC, and the India Global Capability Centre (configuration, QA, data migration)Train delivery leads and practitioners on approved tools and workflowsAdapt the rollout to each region’s maturity and workload rather than applying one plan everywhereAudit project teams against the defined AI standards, and flag and correct deviationsReport compliance and effort-reduction metrics to delivery and executive leadershipOwn data handling and IP risk for AI use on carrier-confidential project data, working with Information SecurityWork with regional delivery VPs to align the rollout with each region’s delivery calendar, and with the enterprise AI and IT teams to stay aligned on directionRequirementsTechnical10+ years in enterprise software delivery, with meaningful time developing systems using AIDirect experience across the phases this role covers: requirements analysis, use case definition, configuration, integration, and testingA track record of introducing AI or automation into a delivery organization, not just piloting itExperience leading initiatives across distributed, multi-region teamsSoft skillsStrong sense of organization and prioritizingAbility to influence and drive adoption across regions without direct reportsAnalytical and problem-solving skillsAbility to communicate, write and synthesize information, and to train and coach practitionersTeam spirit, tact, diplomacy, autonomy, rigor, and disciplineNice to haves:Life and annuity insurance domain expertiseExperience with AI tooling in software delivery: LLM-assisted code and rule generation, automated test generation, MCP-based integrationsExperience standing up AI governance frameworks in regulated or carrier-confidential environmentsEquisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.