Storytelling & Community Marketing Lead

Pets In Need; Redwood City (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Flexible schedule

Disability accommodations

Job summary

Pets In Need seeks a Marketing & Communications Officer to bring the brand to life through storytelling and strategic communications. You will lead day-to-day marketing, manage digital content, and partner with an external agency to elevate the organization’s voice for fundraising and adoptions.

The role reports to the Director of Development & Marketing and requires exceptional writing, project management, and collaboration in a fast-paced nonprofit setting.

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Digital Media, or related field.
• Minimum of three (3) years of progressive marketing, communications, nonprofit PR, or digital content experience.
• Experience coordinating with external vendors, agencies, freelancers, or partners preferred.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Develops compelling written, photographic, and video content for fundraising, adoptions, volunteer engagement, and campaigns.
• Identifies and develops stories featuring animals, adopters, volunteers, donors, staff, and partners.
• Writes and produces content for social media, websites, blogs, email, and internal communications.
• Oversees social media platforms, content calendar, and community engagement.
• Tracks marketing performance and prepares reports to measure impact and growth.
• Collaborates with departments and external partners to support campaigns and programs.

Skills

Storytelling

Content creation

Project management

Social media management

Communications strategy

Team collaboration

Education

Bachelor's degree in Marketing or related field

Equivalent combination of education and experience

Tools

Canva

Pardot (Salesforce)

CMS / Website CMS

Microsoft Office

Analytics tools

Job description

Pets In Need seeks a Marketing & Communications Officer to bring the brand to life through storytelling and strategic communications. You will lead day-to-day marketing, manage digital content, and partner with an external agency to elevate the organization’s voice for fundraising and adoptions.

The role reports to the Director of Development & Marketing and requires exceptional writing, project management, and collaboration in a fast-paced nonprofit setting.