Story Land- Facilities Maintenance (Full Time)

DNU - Festival Fun Parks, LLC (OLD); Glen (NH); On-site; USD 42,000 - 58,000; Full time

Job summary

Story Land in New Hampshire is seeking a Facilities Maintenance Technician. This full-time role focuses on hands-on maintenance of park facilities, rides, and related infrastructure, with responsibilities spanning carpentry, plumbing, electrical tasks, and safety inspections.

Qualified candidates will have a High School diploma or GED and at least 1 year of maintenance experience; a background in trades is a plus. English fluency is required; a valid driver’s license is also needed.

Qualifications

• High School diploma or GED; trade school training a plus.
• 1+ year maintenance or construction experience.
• Background in carpentry, plumbing, electrical, HVAC, painting or landscaping preferred but not required.
• Ability to read and understand maintenance manuals, blueprints, schematics.
• Ability to read, write, and speak fluent English; Spanish/other languages a plus.
• Must have a valid driver’s license and good driving record.

Responsibilities

• Perform general facility maintenance on buildings, restrooms, and structures.
• Lead and assist with carpentry, painting, plumbing and electrical projects.
• Inspect and test amusement rides, water rides, and other attractions for safety and completion.
• Troubleshoot, test, service, and repair ride components and related equipment.
• Maintain park facilities and assist with landscaping as needed.
• Document work performed with time and materials per park policies.
• Follow safety policies and report issues to leadership in a timely manner.

Skills

Mechanical aptitude

Hand & power tools

Blueprints & schematics

English proficiency

Flexible schedule

Education

High School diploma or GED

Trade school / technical certification (plus)

Tools

Hand tools & power tools

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Facilities Maintenance Technician is responsible for performing hands‑on daily inspections and maintenance, as well as the repair, removal, reinstallation, or replacement of park rides, buildings, and equipment throughout the Property. The duties of this position include maintenance of general spaces within the park, such as office buildings, pavilions or restrooms. Additionally, the Facilities Maintenance Technician may also provide maintenance services to amusement rides, water rides, go‑karts, and all other attractions found within the park.

Story Land - Facilities Maintenance (Full Time)

Roles & Responsibilities:

• Perform general facility-wide maintenance and related work on roofing, exterior and interior buildings and structures, restrooms, food building and pump rooms
• Lead and assist with daily carpentry, painting, plumbing and electrical projects
• Perform daily inspection and testing of amusement park rides, water rides, and all other attractions, signing off on its safety & completion
• Troubleshoot, test, service, and repair amusement rides including, but not limited to, the removal, reinstallation, and replacement of amusement ride parts
• Provide general upkeep and maintenance of all buildings and physical structures found within the park.
• Provide general maintenance, plumbing, electrical and carpentry repairs
• Troubleshoot, diagnose, and repair broken equipment and attractions with minimal supervision
• Develop an understanding of Electrical, Hydraulic, and Pneumatic Circuits to assist with maintaining continuous ride operation
• Perform water quality duties within Aquatics areas of the park
• Safely operate heavy equipment including forklifts, scissor lift, and more
• Operate Park motor vehicles on-and-off site
• Perform landscaping duties including mowing, line trimming, grounds cleanup, pruning and planting, whenever assigned
• Assist in the training of how to accurately operate the ride, possibly offering ride coverage for bathroom and meal breaks during peak season
• Always adhere to all safety policies and procedures
• Properly document work performed along with time and materials used per park policies and procedures
• Report any maintenance, mechanical or structural issues to Maintenance and Park leadership in a timely and complete manner
• All other duties as assigned by Maintenance or Park leadership

Education and Experience:

High School diploma, GED, or equivalent; Equivalent work experience will also be considered Trade school training or other technical certification is a plus 1+ year of previous maintenance or construction work experience desired A background in a related trade such as carpentry, plumbing, electrical, HVAC, painting or landscaping is preferred but not required Previous work experience performing maintenance on roller coasters, amusement rides, or other attractions desired but not required

Language:

Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with NH Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays, open to close
• Must possess a valid driver’s license and a good driving record
• Must possess strong mechanical aptitude and ability to utilize a variety of hand and power tools in a safe and effective manner, including landscaping equipment
• General working knowledge of mechanical, electrical, pumps, motors, hydraulics, pneumatics, plumbing and carpentry preferred
• Ability to read and comprehend ride maintenance manuals, blueprints, schematics, and technical drawings
• Familiarity and experience with theme park ride mechanics a plus
• Familiarity with state and local codes as they relate to theme park attractions a plus
• Must provide own tools including but not limited to screwdrivers, hammers, pry bars, punches, wrenches, standard socket set up to 1 inch, and metric socket set up to 24mm.

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, climb, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 75 pounds or more
• Ability to work in all non-conventional areas of the property, including in confined spaces or above ground-level, on scaffolds, ladders, and manlifts
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see differences between colors and brightness
• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, vibrations, motorized equipment, and exposure to various chemicals and greases
• Subject to bloodborne pathogens; Proper PPE is required in these situations.
• Subject to working at significant heights greater than 50 feet

Team member benefits:

We're not just in the attractions business; we're in the people business- and that starts with our own. Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career.