Stormwater Technician

Foster Lake & Pond Management; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Foster Lake & Pond Management is seeking an entry-level Aquatics Stormwater Technician I to support field operations, learning aquatic and stormwater practices, safety policies, and customer service standards. You will learn equipment operation, software systems, and company procedures while contributing to the team.

You will participate in training, certifications within the first year, and actively support multiple operational functions in an outdoor setting across ponds, stormwater measures,

Qualifications

• High school diploma or GED required.
• Valid driver's license with clean record preferred.
• Ability to work outdoors in varying weather conditions.
• Proficient in basic computer use and smartphone apps.
• Willingness to learn and develop new skills.

Responsibilities

• Support all areas of FLPM operations and field services.
• Assist with preventative, corrective, construction, and retail maintenance tasks.
• Learn equipment and facility maintenance procedures; gain proficiency by year one.
• Complete required documentation, reports, and digital records accurately and on time.
• Utilize company timekeeping, email, and HR software within specified timeframes.
• Participate in training and certification programs within the first year.

Skills

Willingness to learn

Outdoor work adaptability

Education

High school diploma or GED

Tools

Valid driver's license

Smartphone proficiency

Job description

Foster Lake & Pond Management - A Bland Landscaping Family Company

Position Summary

The Aquatics Stormwater Technician I is an entry-level field position responsible for learning and supporting the operational aspects of Foster Lake & Pond Management (FLPM). This role focuses on developing knowledge of aquatic and stormwater management practices, company policies and procedures, equipment operation, software systems, and customer service standards. The Technician I will actively support all areas of the business while demonstrating a commitment to FLPM's Core Values, Vision, safety culture, and continuous professional development.

Essential Duties and Responsibilities

Company Values, Policies, and Safety

• Learn, understand, and embody FLPM's Core Values within the first three months of employment.
• Learn and support FLPM's Vision Statement within the first three months.
• Review, understand, and sign the Employee Handbook within the first three months.
• Follow all company policies, procedures, and operational standards.
• Adhere to all FLPM safety policies and actively participate in scheduled safety meetings and training sessions.
• Maintain a safe work environment for coworkers, customers, and the public.

Operations and Field Services

• Assist and train in all areas of FLPM operations, including:
• Preventative Maintenance
• Construction and Repair Services
• Retail Operations
• Corrective Maintenance
• Demonstrate continuous progress and receive positive performance feedback across assigned operational functions.
• Learn basic equipment maintenance procedures and achieve proficiency on all required equipment maintenance tasks by the end of the first year.
• Learn facility maintenance procedures and achieve proficiency on all required facility maintenance tasks by the end of the first year.
• Perform fieldwork associated with aquatic management, stormwater management, pond maintenance, and related environmental services.

Software and Administrative Responsibilities

• Accurately utilize company timekeeping software and consistently clock into assigned jobs.
• Check and respond to Outlook email communications daily during workdays.
• Learn and effectively utilize the company's Human Resources software platform within the first three months.
• Become proficient in the company vehicle maintenance system and complete vehicle inspections within the first six months.
• Review and maintain updates on the company calendar each workday.
• Complete required documentation, reports, and digital records accurately and on time.

Training and Professional Development

• Successfully complete Stormwater Control Measure (SCM) Inspection and Maintenance Professional Certification within the first year of employment.
• Successfully obtain North Carolina Aquatic Pesticide Applicator Certification within the first year of employment.
• Participate in and complete at least one company-sponsored training program annually.
• Demonstrate a commitment to ongoing learning and professional growth.

Communication and Teamwork

• Communicate professionally and effectively with customers, supervisors, vendors, and team members.
• Provide at least two pieces of constructive feedback monthly through the company's feedback and review software.
• Respond to company emails within two business days.
• Respond to company calls and text messages during working hours.
• Complete self-assessments, employee check-ins, and HR-related tasks by established deadlines.
• Contribute positively to team culture and collaboration.

Qualifications

Required

• High school diploma or GED equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to work outdoors in varying weather conditions.
• Ability to lift, carry, and move equipment and materials weighing up to 50 pounds.
• Strong willingness to learn, receive coaching, and develop new skills.
• Basic computer and smartphone proficiency.

Preferred

• Experience in landscaping, pond management, stormwater maintenance, construction, equipment operation, or related field services.
• Knowledge of aquatic vegetation management or stormwater best management practices.
• CDL or ability to obtain one.
• Relevant environmental, landscaping, horticultural, or maintenance certifications.
• Primarily outdoor work performed in and around lakes, ponds, stormwater control measures, and construction sites.
• Regular exposure to varying weather conditions, uneven terrain, water features, and maintenance equipment.
• Frequent standing, walking, bending, lifting, climbing, and operating tools and equipment.
• Occasional travel to customer sites and company training events.

Performance Expectations

Performance will be evaluated in the following key areas:

• Company Policies, Core Values, and Safety Compliance (20%)
• Operational Learning and Support Across All Business Functions (20%)
• Effective Use of Company Software Systems (20%)
• Training and Certification Completion (20%)
• Communication and Team Collaboration (20%)

Total Performance Evaluation Weight: 100%

Foster Lake & Pond Management is committed to developing skilled professionals who embody our Core Values, support our Vision, and deliver exceptional service to our customers and communities.