Fan-First Retail Teammate

Rally House; Westlake (OH); On-site; USD 18,000 - 21,000; Part time

Job summary

Rally House in Westlake, OH is hiring a Teammate to deliver a welcoming, energetic customer experience and to contribute to sales, merchandising, and daily operations. You will work with teammates to follow playbooks, manage tasks on time, and protect brand standards while helping guests find products that fit their needs.

The role emphasizes upbeat attitudes, strong communication, and a passion for sports and retail.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines.
• Report operational issues, shortages, or concerns to leadership.
• Maintain clean, organized fixtures and back-of-house areas.
• Engage customers, identify needs, and recommend products.
• Represent Rally House with enthusiasm and professionalism.

Skills

Fast-paced environment

Clear communication

Enthusiasm for sports and retail

Time management

Job description

Rally House in Westlake, OH is hiring a Teammate to deliver a welcoming, energetic customer experience and to contribute to sales, merchandising, and daily operations. You will work with teammates to follow playbooks, manage tasks on time, and protect brand standards while helping guests find products that fit their needs.

The role emphasizes upbeat attitudes, strong communication, and a passion for sports and retail.