Store Team Member

Academy Sports + Outdoors; Tupelo (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser spannenden Rolle sind Sie für die Bereitstellung eines hervorragenden Kundenservices verantwortlich und helfen den Kunden, die vielfältigen Produkte zu navigieren. Sie tragen zur Kundenzufriedenheit und Rentabilität des Geschäfts bei und arbeiten in einem dynamischen Team, das Wert auf harte Arbeit und persönliches Wachstum legt. Wenn Sie gerne im Freien sind und eine positive Einstellung mitbringen, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• Vorherige Erfahrung im Kundenservice bevorzugt.
• Kenntnisse in POS-Systemen und Inventarsoftware sind von Vorteil.

Responsibilities

• Sicherstellen eines freundlichen und schnellen Kundenservices.
• Hilfestellung für Kunden bei der Produktauswahl und -navigation.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisationstalent

Grundkenntnisse in Mathematik

Bilingualität

Kenntnisse in POS-Systemen

Kenntnisse in Inventarsoftware

Leidenschaft für Outdoor-Aktivitäten

Situationsbewusstsein

Education

High School Diploma oder GED

Associate oder Bachelor in Kriminaljustiz

Tools

POS-Systeme

Symbol

Telefon

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting operations to meet sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, bilingual skills a plus.
• Effective problem-solving and communication skills.
• Ability to manage multiple tasks with organization and attention to detail.
• Ability to read and follow safety and operational documents.
• Proficiency in basic math and understanding instructions.
• Operate POS, symbol, and telephone equipment (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing (Cashier only).
• Passion for outdoor hobbies like fishing, hunting, camping, etc. (Outdoor Enthusiast only).
• Must meet legal requirements for firearm sales (Fishing and Hunting Sales Team Member only).
• Proficient with basic hand tools and cleaning equipment.
• Provide friendly and prompt customer service.
• Knowledge of emergency procedures.
• Strong situational awareness skills.

Responsibilities:

Refer to the detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours and policies.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift up to 10 pounds constantly, and up to 60 pounds occasionally.
• Repetitive hand and finger movements.
• Visual abilities including close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.