Store Team Member

Academy Sports + Outdoors; Madison (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic Store Team Members to enhance customer experiences in a vibrant retail environment. This role involves delivering exceptional service, assisting customers with a diverse range of sports and outdoor products, and contributing to the overall success of the store. Whether you are passionate about outdoor activities or have a knack for sales, this opportunity allows you to engage with customers and make a meaningful impact. Join a team that values commitment, growth, and a positive work atmosphere, where your contributions are recognized and celebrated.

Qualifications

• High school diploma or GED preferred for all positions.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Provide fast, friendly customer service and assist customers.
• Impact customer satisfaction and store profitability.

Skills

Excellent customer service orientation

Ability to connect and build rapport with customers

Effective problem solving and communication skills

Organizational skills

Proficiency in basic math

Knowledge of inventory software

Passion for outdoor hobbies

Strong situational awareness

Education

High school diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS equipment

Inventory software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect and build rapport with customers, possibly bilingual.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organizational skills.
• Ability to interpret safety rules, instructions, and manuals.
• Proficiency in basic math and understanding instructions.
• Operate POS, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software (Cashier only).
• Passion for outdoor hobbies like fishing, hunting, camping; expertise preferred (Outdoor Enthusiast only).
• Meet legal requirements for firearms transactions (Fishing and Hunting Sales Team Member only).
• Proficient with basic hand tools and equipment.
• Provide friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Good hearing and vision.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, and lift up to 60 pounds.
• Repetitive hand and finger movements.
• Specific vision abilities required.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.