Store Team Member

Academy Sports + Outdoors; Lake Mary (FL); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht engagierte Teammitglieder, die leidenschaftlich an Sport und Outdoor-Aktivitäten interessiert sind. Die Positionen umfassen Kundenservice, Logistik und Merchandising, wobei der Schwerpunkt auf der Bereitstellung eines hervorragenden Einkaufserlebnisses liegt. Die Mitarbeiter sind entscheidend für die Kundenzufriedenheit und tragen zur Rentabilität des Geschäfts bei. Wenn Sie ein Teamplayer sind, der in einem dynamischen Umfeld arbeiten möchte, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten zu entfalten und Teil eines wachsenden Unternehmens zu werden.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Geräten.
• Kenntnisse in der Strafjustiz sind für bestimmte Positionen von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Unterstützung bei der Verwaltung von Beständen und Verkaufsabläufen.

Skills

Kundenservice

Bilingualität

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Mathematische Kenntnisse

Kenntnisse im Umgang mit POS-Geräten

Kenntnisse im Umgang mit Handwerkzeugen

Situationsbewusstsein

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz (nur für Asset Protection)

Tools

POS-Geräte

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience with POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence (Cashier only).
• 4+ years of personal experience with outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, possibly bilingual.
• Effective problem solving and communication skills.
• Strong organizational and multitasking abilities.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing (Cashier only).
• Passionate about outdoor hobbies and skills (Outdoor Enthusiast only).
• Meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Qualify for FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Use basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness.

Responsibilities:

See the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision.
• Adherence to work hours, policies, and rules.
• Frequently walk, reach, and talk; occasionally sit, climb, kneel, and lift up to 60 pounds.
• Constantly stand and use hands and fingers.
• Specific vision abilities required.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.