Store Team Member

Academy Sports + Outdoors; Kissimmee (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a forward-thinking company dedicated to making sports and outdoor activities accessible to everyone. As a Store Team Member, you will play a crucial role in delivering exceptional customer service while helping customers navigate a wide range of products. This position offers the chance to engage with outdoor enthusiasts, ensuring their shopping experience is enjoyable and fulfilling. With flexible schedules and a commitment to employee growth, this role is perfect for those passionate about sports and outdoor pursuits. If you thrive in a fast-paced environment and love connecting with people, this is the opportunity for you!

Qualifications

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Ensure fast, friendly customer service and assist customers.
• Support operational excellence and sales targets.

Skills

Customer Service Orientation

Problem Solving

Communication Skills

Organizational Skills

Bilingual Skills

Basic Math Proficiency

Knowledge of Emergency Procedures

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and positively impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers passionate about sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to manage multiple tasks with strong organizational skills and attention to detail.
• Ability to read, interpret, and follow safety rules, instructions, and manuals.
• Proficiency with basic math and understanding instructions in various formats.
• Operate and instruct others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for and maintain FOID card (Illinois only) (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, procedures, and rules.
• Ability to walk, reach, talk, sit, climb, and perform physical tasks.
• Ability to lift up to 60 pounds occasionally and 10 pounds constantly.
• Constant standing, handling, and repetitive motions.
• Specific vision abilities required.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.