Store Team Member

Academy Sports + Outdoors; Jacksonville (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a vibrant and dynamic workplace where your passion for sports and the outdoors can shine! As a vital part of the customer service team, you'll engage with customers, ensuring they have an exceptional shopping experience. Whether you're helping them find the right gear or providing information on outdoor products, your role will directly impact customer satisfaction and store success. This is an exciting opportunity to be part of a company that values hard work, commitment, and growth, all while enjoying a flexible part-time schedule that fits your lifestyle.

Qualifications

• Previous related work experience preferred.
• Ability to operate POS equipment and train others.

Responsibilities

• Ensure fast, friendly customer service.
• Help customers navigate the wide range of products.

Skills

Excellent customer service skills

Effective problem-solving

Communication skills

Strong organizational skills

Ability to connect with customers

Proficiency with basic tools

Education

High school diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS equipment

Inventory software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, possibly bilingual.
• Effective problem-solving and communication skills.
• Strong organizational skills and attention to detail.
• Ability to interpret safety rules, operation instructions, and manuals.
• Proficiency in basic math and understanding instructions.
• Operate and train others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and use inventory software (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, camping (Outdoor Enthusiast only).
• Meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic tools and equipment.
• Provide prompt, friendly service.
• Knowledge of emergency procedures.
• Strong situational awareness skills.

Responsibilities:

Refer to full job descriptions linked above for detailed responsibilities.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, holidays.
• Good hearing and vision.
• Adherence to work hours and policies.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull.
• Lift up to 10 pounds constantly, up to 60 pounds occasionally.
• Stand, handle, and perform repetitive motions.
• Visual abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.