Store Team Member

Academy Sports + Outdoors; Flowood (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie für den Kundenservice verantwortlich und helfen den Kunden, sich in einem breiten Produktangebot zurechtzufinden. Mit einem Fokus auf Wachstum und Teamarbeit bietet diese Position die Möglichkeit, in einem dynamischen Umfeld zu arbeiten. Wenn Sie gerne mit Menschen arbeiten und eine Begeisterung für die Natur haben, könnte dies die perfekte Gelegenheit für Sie sein, Ihre Fähigkeiten einzubringen und zu wachsen.

Qualifications

• Bevorzugte Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Outdoor-Hobbys und Fähigkeiten sind von Vorteil, insbesondere im Angeln und Jagen.

Responsibilities

• Sicherstellen eines schnellen und freundlichen Kundenservice.
• Unterstützung bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisation und Detailgenauigkeit

Mathematische Grundkenntnisse

Bilingual

Kenntnisse über Notfallmaßnahmen

Situationsbewusstsein

Education

High School Diploma oder GED

Associate oder Bachelor in Strafrecht

Tools

POS-Systeme

Inventarsoftware

Handwerkzeuge

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's degree in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers; bilingual skills a plus.
• Effective problem solving and communication skills.
• Ability to manage multiple tasks with organization and attention to detail.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate and coach others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and maintain inventory software (Cashier only).
• Passionate about outdoor hobbies and skills (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Adequate hearing and vision to perform duties.
• Adherence to work hours and policies.
• Frequent walking, reaching, talking; occasional sitting, climbing, stooping, kneeling, and lifting up to 60 pounds.
• Constant standing and repetitive hand motions.
• Specific vision abilities required.

Part-time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.