Store Team Leader – Retail Growth & Customer Experience

Ollie's Bargain Outlet, Inc.; Stevens Point (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401(k) with company match

Discount

Quarterly bonus

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Co Team Leader to drive the successful operation of the sales floor and receiving area, leading a passionate merchandise team and delivering excellent associate and customer experiences.

The role oversees merchandising, associate development, customer service, and financial oversight, with a focus on payroll, expenses, and reporting to meet financial goals. A strong retail leadership background is essential.

Qualifications

• High School diploma or equivalent required.
• Minimum of 2 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Responsibilities

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction
• Ensure that store standards, seasonal transition planning, inventory processes, and company programs meet all operational expectations.
• Develop and execute talent planning to insure associate growth.
• Ensure proper scheduling and staffing for the business needs are met.
• Perform all functions to open and close the store when needed and any additional responsibilities and/or duties as assigned.

Skills

Leadership

Retail management

Team building

Customer service

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Co Team Leader to drive the successful operation of the sales floor and receiving area, leading a passionate merchandise team and delivering excellent associate and customer experiences.

The role oversees merchandising, associate development, customer service, and financial oversight, with a focus on payroll, expenses, and reporting to meet financial goals. A strong retail leadership background is essential.