Store Team Leader: Legendary Service & Merchandising

Tractor Supply Company; Springfield (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company-paid life insurance

Disability insurance

Tuition reimbursement

Parental leave

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, and coach Team Members. You will own Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI tasks as needed to drive sales and customer satisfaction.

In this role, you’ll lead shifts, promote safety, and uphold store standards. Experience in retail or farming-related knowledge is preferred, with flexibility to work varied hours and to travel as required.

Qualifications

• Attendance and reliability are essential.
• Ability to work varied hours, including nights and weekends.
• Maintain safe, productive work environment per policies.
• Deliver Legendary Service and coach teammates on selling behaviors.
• Own store presentation: Power Panels, Clipstrips, Endcaps, clothing recovery.
• Support BOPIS/OMNI execution and customer handoffs.

Responsibilities

• Lead assigned team members during shifts, delegating tasks.
• Ensure front-end, sales floor, recovery and customer engagement routines.
• Maintain Power Panels, Clipstrips, Endcaps and clothing recovery standards.
• Operate POS and store equipment as needed.
• Complete all documentation accurately and timely.
• Obtain required licenses or certifications as needed by business.

Skills

Leadership

Coaching

Customer service

Team motivation

Communication

Education

High school diploma or equivalent

Tools

POS system

Forklift

Propane dispensing certification

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, and coach Team Members. You will own Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI tasks as needed to drive sales and customer satisfaction.

In this role, you’ll lead shifts, promote safety, and uphold store standards. Experience in retail or farming-related knowledge is preferred, with flexibility to work varied hours and to travel as required.