Store Team Leader: Legendary Service & Coaching

Tractor Supply Company

McAllen (TX)

On-site

USD 40,000 - 60,000

Full time

45 hours ago
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Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, coach team members, and own key sales-floor areas. You will drive Power Panels, Clipstrips, Endcaps, and clothing recovery while supporting BOPIS/OMNI needs.

The role emphasizes leadership, shift supervision, and delivering exceptional customer experiences in a fast-paced retail environment.

Qualifications

  • Experience in retail and supervisory roles preferred.
  • Must be at least 18 years old with a valid driver's license.
  • Education level: high school diploma or equivalent preferred.

Responsibilities

  • Maintain regular and predictable attendance.
  • Work scheduled shifts with varied hours, days, nights, weekends, and overtime.
  • Uphold and promote a safe and productive work environment by policies and procedures.
  • Deliver Legendary Service and coach Team Members to improve selling behaviors.
  • Own Power Panel, Clipstrip, Endcap execution, and recovery.
  • Lead assigned Team Members during shifts and delegate tasks.
  • Support front-end, sales-floor recovery, and customer engagement routines.
  • Maintain store readiness and assist with BOPIS/OMNI execution as needed.
  • Operate cash register, forklift, and other equipment; assist customers loading purchases.
  • Complete all documentation accurately and timely.
  • Obtain required licenses or certifications; perform other duties as assigned.

Skills

Retail leadership
Customer service
Team coaching
Communication

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, coach team members, and own key sales-floor areas. You will drive Power Panels, Clipstrips, Endcaps, and clothing recovery while supporting BOPIS/OMNI needs.

The role emphasizes leadership, shift supervision, and delivering exceptional customer experiences in a fast-paced retail environment.

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