Store Team Leader: Drive Legendary Service & Coaching

Tractor Supply Company; City of Rome (NY); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Life and disability insurance

Tuition reimbursement

Paid parental leave

Adoption and surrogacy assistance

Health, dental, and vision coverage

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, coach Team Members, and own key sales-floor areas. You will lead shifts, ensure Power Panels, Clipstrips, Endcaps, and clothing recovery are maintained, and assist with BOPIS/OMNI tasks as needed.

You will contribute to a safe work environment, train peers, and drive customer engagement while working a variable schedule in a retail setting.

Qualifications

• Experience in retail leadership or supervisory roles.
• Must be at least 18 years old and possess a valid driver's license.
• Read, write, and count accurately; basic computer skills preferred.
• Strong interpersonal skills and ability to resolve issues ethically.

Responsibilities

• Maintain regular attendance and work varied shifts including nights/weekends.
• Deliver Legendary Service and coach Team Members for performance.
• Own Power Panel, Clipstrip, Endcap execution, and clothing recovery.
• Support BOPIS/OMNI execution and customer engagement routines.
• Lead assigned Team Members during shifts and ensure safety standards.
• Operate cash register and assist customers; complete documentation.
• May perform other duties as assigned and obtain required certifications.

Skills

Team leadership

Customer engagement

Coaching teammates

Sales floor presentation

Education

High school diploma or equivalent

Tools

Forklift

Cash register / POS

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, coach Team Members, and own key sales-floor areas. You will lead shifts, ensure Power Panels, Clipstrips, Endcaps, and clothing recovery are maintained, and assist with BOPIS/OMNI tasks as needed.

You will contribute to a safe work environment, train peers, and drive customer engagement while working a variable schedule in a retail setting.