Store Team Lead — Training, Operations & Customer Care

Follett Corporation; Pasadena (CA); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation is seeking a Team Lead in Pasadena, California, who will work closely with the Department Manager or Store Manager to receive, price, and stock merchandise. This role involves assisting Team Members, ensuring compliance training, and acting as the leader on duty.

The ideal candidate must have relevant experience, strong customer service abilities, and be willing to work a flexible schedule including evenings and weekends.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Assist Team Members with completing the work within the store.
• Acts as leader on duty, responding to customer and team member concerns.
• Ensure all bookstore property and team members are safe and secure.

Skills

Customer service abilities

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Team Lead in Pasadena, California, who will work closely with the Department Manager or Store Manager to receive, price, and stock merchandise. This role involves assisting Team Members, ensuring compliance training, and acting as the leader on duty.

The ideal candidate must have relevant experience, strong customer service abilities, and be willing to work a flexible schedule including evenings and weekends.