Store Team Lead — Training, Operations & Customer Care

Follett Corporation; Newberg (OR); On-site; USD 16,531 - 33,517; Full time

Job summary

Follett Corporation is seeking a Team Lead in Newberg, Oregon, responsible for collaborating with the Department Manager to ensure excellent customer service and store operations. The role involves training team members, managing inventory, and addressing customer concerns in the absence of the Store Manager.

Candidates should possess 1-3 years of relevant experience and an Associate's Degree or equivalent. A flexible schedule, including evenings and weekends, is required.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Work closely with the Department Manager or Store Manager.
• Train team members on appropriate practices and policies.
• Act as leader on duty and ensure customer satisfaction.

Skills

Customer service

Team leadership

Flexibility

Education

Associate's Degree or equivalent

Tools

Basic computer skills

Job description

Follett Corporation is seeking a Team Lead in Newberg, Oregon, responsible for collaborating with the Department Manager to ensure excellent customer service and store operations. The role involves training team members, managing inventory, and addressing customer concerns in the absence of the Store Manager.

Candidates should possess 1-3 years of relevant experience and an Associate's Degree or equivalent. A flexible schedule, including evenings and weekends, is required.