Store Team Lead: Elevate Customer Experience & Operations

Family Dollar Stores Of New Mexico LLC; Hobbs (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of New Mexico LLC in Hobbs, NM is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop team members.

You will assist with inventory, merchandising, opening and closing procedures, and adherence to company directives. Responsibilities include maintaining organized stockrooms, securing assets, training Store Associates, and ensuring a safe, friendly shopping environment for customers and staff.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and communications
• Maintain promotional effectiveness of storefront fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits), and loss prevention
• Maintain well-stocked sales floor and organized stockroom to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

Skills

Store management

Customer service

Communication skills

Team leadership

Physical stamina

Reading & interpreting directives

Problem solving

Safety awareness

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New Mexico LLC in Hobbs, NM is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop team members.

You will assist with inventory, merchandising, opening and closing procedures, and adherence to company directives. Responsibilities include maintaining organized stockrooms, securing assets, training Store Associates, and ensuring a safe, friendly shopping environment for customers and staff.