Store Team Lead - Customer Service & Ops

R301US Hibbett Retail, Inc.; Orleans Estates (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. in Charleston, SC is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising and customer service.

This is an hourly role with duties extending to training staff and ensuring store standards are met. The candidate should have 1-3 years of retail or customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment.

Qualifications

• Experience working in a retail environment or footwear/apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Assume store-wide responsibilities in the Store Manager's absence.
• Aid in personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Fast-paced

Detail orientation

Initiative

Job description

Hibbett Retail, Inc. in Charleston, SC is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising and customer service.

This is an hourly role with duties extending to training staff and ensuring store standards are met. The candidate should have 1-3 years of retail or customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment.