Store Team Lead — Customer Experience & Growth

dollartree; Florida City (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

and much more!

Job summary

Dollar Tree in Florida City, FL is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will help with inventory, merchandising, payroll, and loss prevention, while fostering a positive work environment.

The role requires strong communication skills, the ability to lift up to 55 lbs, and experience in retail management. Join our team to drive store performance and customer satisfaction.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent movement.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with day-to-day store activities and operations.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash deposits, and loss prevention.
• Maintain a clean, well-stocked store and organized stockroom.
• Protect and secure all company assets including store cash.
• Adhere to safety policies; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.

Skills

Communication

Customer service

Team leadership

Problem solving

Written skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree in Florida City, FL is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will help with inventory, merchandising, payroll, and loss prevention, while fostering a positive work environment.

The role requires strong communication skills, the ability to lift up to 55 lbs, and experience in retail management. Join our team to drive store performance and customer satisfaction.