Store Team Lead & Customer Experience Coach

Default Brand; Millbrae (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Default Brand is seeking an Assistant Manager in Millbrae, California. In this role, you will supervise and coach store team members to ensure efficient operations and excellent customer service. The position requires effective communication skills and offers great advancement opportunities.

The ideal candidate should have a Bachelor’s Degree and at least 2 years of experience in a customer service environment, preferably in retail management. Flexibility in work schedule is necessary as shifts may include early mornings and late evenings.

Qualifications

• 2+ years of experience in retail management or customer service environment.
• Ability to communicate effectively in English, both verbally and in writing.
• Experience in paint store or construction-related retail is desirable.

Responsibilities

• Supervises and coaches the Store Team Members.
• Trains store team members on their responsibilities.
• Manages store safety program and reports violations.

Skills

Leadership

Customer service

Verbal communication

Written communication

Team management

Education

Bachelor’s Degree

Job description

Default Brand is seeking an Assistant Manager in Millbrae, California. In this role, you will supervise and coach store team members to ensure efficient operations and excellent customer service. The position requires effective communication skills and offers great advancement opportunities.

The ideal candidate should have a Bachelor’s Degree and at least 2 years of experience in a customer service environment, preferably in retail management. Flexibility in work schedule is necessary as shifts may include early mornings and late evenings.