Store Team Lead - Assistant Manager, Retail Ops

Dollar Tree, Inc.; Monroe (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development in Monroe, NC.

You will assist with daily activities, open/close procedures, merchandise handling, and loss prevention while maintaining a safe and welcoming store environment. The role emphasizes strong communication, leadership, and teamwork to ensure excellent customer service and smooth store operations.

Qualifications

• High school diploma or equivalent.
• Store management experience preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication and customer service skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and move merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged goods, record-keeping, and loss prevention.
• Maintain clean, well-stocked sales floor and organized stockroom.
• Protect store assets, including cash.
• Supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Written skills

Teamwork

Customer service

Store management experience

Physical stamina

Reading directives

Education

High School Diploma

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development in Monroe, NC.

You will assist with daily activities, open/close procedures, merchandise handling, and loss prevention while maintaining a safe and welcoming store environment. The role emphasizes strong communication, leadership, and teamwork to ensure excellent customer service and smooth store operations.